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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
822 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 822 reviews

March 28, 2024

The service department provided the service I expected. Layne did a great job in keeping me apprised of the progress of the service. More

by BAUERDJSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your service experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

Helpful
March 28, 2024

The dealership is conveniently located, has convenient hours, access to needed parts and knowledgeable employees. More

by KEN.HOOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Spitzer Acura responded

Ken, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 27, 2024

I can't say enough good things about how easy Layne makes the service process! More

by ROBANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you for choosing Spitzer Acura!

Helpful
March 27, 2024

very informative on the car issue and explaining repair procedures and reviewing warranty coverage and scheduling work to be completed in a timely manner More

by DAVEMAHALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura, Dave. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
March 27, 2024

Great service and great service people your car is completely serviced. Layne makes sure all is done well I have bought 6 cars there and had them serviced only there with great results. Good deals, gr More

by TBENINTEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Drakulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Desarno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Spitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J Baker
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Mar 27, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

Helpful
March 26, 2024

Adam was very knowledgeable and customer centric. Very thorough and conscientious in his dealings with me More

by TG.WEIR
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Spitzer Acura responded

TG, Thank you for your very kind review. Adam and our and team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

Helpful
March 25, 2024

Adam was informative, professional, and helpful. I didn't feel pressured or rushed. I liked his attitude and his patience in explaining to me the operation of the RDX. More

by dornosaur2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Spitzer Acura responded

It's great to hear that Adam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

Helpful
March 24, 2024

Albert was helpful and thorough in telling me what they would do to my car and how long it would take. I waited just about an hour in the lounge winch was comfortable. More

by jpwalsh638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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Mar 25, 2024 -

Spitzer Acura responded

Thank you so much for your excellent review! We are happy that Albert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 24, 2024

Such a positive experience at this dealership, I've never had anything like it before. More

by debikalogeras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2024 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 23, 2024

The finance guy would not take No for an answer. I also noticed on the way out that my purchased vehicles clear coat finish and paint had issues. This week I found out it will cost me no less than More

by JMCRAWFORD11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Capozoli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Spitzer Acura responded

Providing a positive experience is our top priority, and we're sorry that you feel this way. If you would like to discuss your visit in greater detail and clear up any issues please reach out to us directly to let us know the best way to contact you and we will reach out.

Helpful
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