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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
1,224 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,224 reviews

July 23, 2023

John greeted me with a smile and hello welcome. He was very polite and reviewed why I needed service. He explained the situation and showed me to the customer lounge. When the service was comple More

by JOHN.OLEYNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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Jul 23, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business, John, and hope to see you again soon!

July 23, 2023

I had a great experience at the dealership. Adam was an extremely nice and professional salesman! Definitely would recommend them to anyone looking for a new car! More

by syd.sutter03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
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Jul 24, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Adam was able to help, and we hope to see you again!

July 22, 2023

Thank you to Keith Knowlson and the service department for your great customer service…very satisfied with the work done! More

by BTARANTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Keith and our team delivered such a great experience!

July 21, 2023

Service was good. Car is defective. Would appreciate an even trade. The electrical issues are far too much in that vehicle. More

by KENNCLEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, Andrew Spitzer
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Jul 23, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your experience. If you would like to further discuss your car's issues, feel free to contact us at your convenience.

July 21, 2023

John was very friendly and explained what was to be done. Asked if I had any questions about the work being done. I felt very satisfied. More

by SMITH2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jul 23, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 21, 2023

No pressure, cooperative, friendly, knowledgeable, had a good experience and would buy there again.Thank you. More

by judieb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, Judie, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2023

Service was great and provides loaner car which made it most convenient. I was advised of the cost and it did not change. Thanks More

by Marcole324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

July 20, 2023

John has delivered high quality service and clear communication with every visit. I recommend him. More

by rdeiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Jul 20, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

July 20, 2023

5 stars for Spitzer’s service Department. Albert and Layne and the rest of the crew have been awesome! 0 Stars for Acura for failing to stand behind a faulty product of their own creation a More

by CHIP5840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars for Albert Malone, John Layman
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Jul 20, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Albert and Layne met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

July 20, 2023

Spitzer employees are very professional and friendly. Layne is always kind and helpful - he is knowledgeable and provides the advice I need. . More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Layne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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