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Spitzer Acura - Service Center

McMurray, PA

4.8
692 Reviews

692 Reviews of Spitzer Acura - Service Center

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May 01, 2025

The Service Department have always met my expectations. Samantha Baker greeted me as soon as I had turned off the ignition. More

by JANGARDEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
May 01, 2025 -

Spitzer Acura responded

Jan, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Very professional and knowledgeable at Spitzer Acura. Layne Ciminel always treats me with respect and takes care of the knee of my vehicle in a timely fashion. I trust the technicians at Spitzer Acura to More

by jsrobson501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

April 29, 2025

This dealership has exceeded all expectations when it comes to buying a vehicle and having it serviced. Layne Ciminel and the Service Department have always provided excellent on time service over the li More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 29, 2025

Great service. Responsive and quick turnaround on my vehicle. Loaner had minimum fuel upon receiving which was concerning More

by ANDRAG87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2025

Lynn Osborn was tremendous to work with. Excellent communication, very customer service oriented. Will definitely continue to come to Spitzer. More

by PJDERUBEIS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

April 26, 2025

Layne is always the best, period. He is a pro and sets good expectations. Thank you. More

by MHOYOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 24, 2025

Layne always comes through in the service department. Work was completed in a timely manner! More

by toddexley76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2025

Samantha was friendly and helpful during this process and was very professional. Service time was minimal and reasonable. More

by bradchiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Apr 24, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2025

Body shop manager was able to remove road tar that stained my front bumper. Very happy with service More

by kdsteele4187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Baker, and body shop manager
Apr 19, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 18, 2025

Our experiences at Spitzer Acura have always been excellent. When we bring our RDX in for service, Keith Knowlson consistently demonstrates professionalism and is very personable. We are moving out More

by shahn425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

Apr 18, 2025 -

shahn425 responded

Hi, We are very pleased with the performance of our Acura RDX and the professionalism of your Dealership staff. Sincerely, Jim & Shahn Karamanos

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