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Spitzer Acura - Service Center

McMurray, PA

4.8
703 Reviews

703 Reviews of Spitzer Acura - Service Center

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November 14, 2023

Great service done on time. Cost explained very well. Have been satisfied for many years. More

by BOBJMEYERJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 14, 2023 -

Spitzer Acura responded

Bob, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 13, 2023

My appointment was for 8 and I was taken right in. I waited in the clean customer lounge. I asked for information on my car such as when my warranty was up and he so kindly wrote everything down for More

by FIESTYFRAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 13, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 12, 2023

Service was good. The wait time was accurate. John Layman always makes it a pleasant experience. More

by LINHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 12, 2023 -

Spitzer Acura responded

Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 11, 2023

Keith had everything set up for our services including a courtesy car. Since Keith had another customer when we returned to pick up our vehicle, Albert had our paperwork ready for us to pay for the service More

by W.LADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Spitzer Acura responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 09, 2023

excellent service. John ordered a part that was needed and will provide a loaner while its being repaired. He is always friiendly, helpful, and gets the issues resolv More

by aftanat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 09, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

November 08, 2023

John was so polite and very accommodating to my requests. Such an asset to Acura More

by cryster220
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 09, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

November 08, 2023

Always have a positive experience when I have a service scheduled at Spitzer. Everyone is very pleasant More

by Judynotaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 09, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Judy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 08, 2023

Sales rep was truly the best rep I have ever dealt with. Just because of Adam I will be back and will communicate it the experience positively. More

by tamaralaut17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Nov 08, 2023 -

Spitzer Acura responded

Thank you, Tamara! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

November 07, 2023

John did an excellent job helping me to decide which services to get yesterday & those that could wait until a later date and providing an enticing new car I used while mine was being serviced. More

by EMCRUMRINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 07, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful service feedback!

November 07, 2023

Loaner car was provided; my car was washed and looked great after it was serviced. I was pleasantly surprised that the cost of my service was exactly as quoted and less than expected. More

by LORR2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malone
Nov 07, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

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