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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,212 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,212 reviews

January 09, 2026

Helped to troubleshoot cost of service Helped to troubleshoot cost of service and identify coupon. Also washed the car More

by Hhurst4.16
Recommend Dealer
Yes
Employees Worked With
Nick Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pike
January 08, 2026

They made me feel comfortable in the process of purchasing a new car. Explained or got answers of any questions I had More

by NOVEMBER3
Recommend Dealer
Yes
Employees Worked With
Melanie Moore MJ) and Rob Skug
Jan 08, 2026 -

Spitzer Toyota Monroeville responded

Here at Spitzer Toyota Monroeville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 08, 2026

Adam denied me my Toyota Care service at this dealership due to me leaving an unsatisfactory review. I have purchased six vehicles from Spitzer Toyota and was a loyal customer long before Dam was the Genera More

by NickW
Recommend Dealer
No
Employees Worked With
Adam Drakulic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Reardon
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2026

The car was serviced by good processional work before holiday season. This is the best dealer in the local. More

by YINGCHAO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

January 06, 2026

Very convenient. Elvis was very helpful and communicated throughout the day. I trust Spitzer and will bring all my cars back. More

by Curt.Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis "David" Bole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 04, 2026

We have had great service at Spitzer Toyota as well as help with the sales staff More

by Shelleymagnusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2026 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2026

Showed up about 30 minutes early took me right in and was on my way about an hour later… Charles was awesome More

by BSAGEANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2026 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

January 02, 2026

Excessively long wait for state inspection and oil change. More than 3 hours!! Unacceptable. No contact during visit until time to pay. More

by RSCHWOEBLE
Recommend Dealer
No
Employees Worked With
James
January 02, 2026

They left the oil cap on the engine loose and it came off.Oil was all over the engine , and I had smoke coming from under the hood. Very disappointed. More

by FELIXPIROZZI
Recommend Dealer
No
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Jan 08, 2026 -

Spitzer Toyota Monroeville responded

Felix, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 01, 2026

Easy scheduling, quick service, love the text communication It was really easy to schedule online and I loved the text follow ups. The service was really quick too! More

by Biegaj.ula
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
Jan 01, 2026 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

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