Sport Mazda North

Sport Mazda North responded

Kaylee, It is our pleasure to be the dealership where you made your first car purchase. It is always a special occasion when you find that first car that you are able to find and purchase all on your own. It can be very memorable and I am very happy to know that you chose Jorell Figueroa to help you through the car buying process. Jorell is a kind, caring and friendly individual who is well thought of by customers and coworkers alike. He will listen to you and all your wants and needs. Then, he will go out and make sure to get it for you. And along the way, he will answer every question and address every concern until you have everything YOU need to make the best car buying decision for YOU. Most of all, with Jorell, you had an enjoyable experience and left happy with a great deal on a great car, the 2019 Mazda 6. We are happy to welcome you to the Sport Mazda North family and promise you the service and support you deserve and should expect as long as you own your Mazda. Please enjoy every mile you drive and may you experience the FEEL ALIVE sensation every time you are behind the wheel of your Mazda. Please stay safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda North responded

Colette, Two hours and almost 100 miles is a long way and we are proud to have given you no regrets for making the trip. The car buying experience you wrote about is what we try to provide for every single customer. I have owned this dealership, now called Sport Mazda North, for almost three months, and I have one desire, to bring to our customers the same great award winning service that has been provided at Sport Mazda South for many years. Sport Mazda has been the Dealerrater Mazda Florida Dealer of the Year for 8 years and 3 of those years was the Dealerrater Mazda National Dealer of the Year, and all based on testimonials from customers like yourself. I am proud of the car buying experience that Jorell Figueroa provided for you. He really cares about his customers and listens to all their wants and needs before doing everything he can to get them what they came for, a great car at a great price, and help you make the best car buying decision for YOU. I can understand how you would appreciate someone like that, but remember, we believe that is always what our customers deserve. I know that Jorell appreciates very much your kind words for him. Thank you for the photo with your 2019 Hyundai Accent. With the smile on your face, I know you are someone out there enjoying every mile you drive in your new car. We wish you many miles of safe, happy and fun driving and know that you will always be welcome at this dealership. Thank you again for being our valued customer and please stay safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda North responded

Deidra, It was our pleasure to have you visit Sport Mazda North and find the car you wanted here on our lot. I am so happy to know that you had a great experience with Ashley Ramsey as your Mazda professional, knowing that she is a friendly and caring person who is there to make sure you have and enjoyable and successful visit. Great to work with and tries very hard to make sure she listens and knows what you want and need, and then she gets it for you. It was very kind of you to write this testimonial and provide the 5 star rating for Ashley. Thank you so much for choosing us for your quality preowned 2018 Mazda 3. It is a stylish and fun car and I know you will enjoy every minute of the drive you will experience in this car. We will be here to provide you great service and support as long as you own your Mazda. You will always be welcome at Sport Mazda North. May you and yours stay safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda North responded

Andrea. It was certainly a great pleasure to read your kind testimonial and I want to thank you so much for giving us the opportunity to show you the changes we have brought to this dealership. Of course, it will always be the people you have working for you that will make the biggest difference and you could not have a better Mazda professional than Jorell Figueroa. He has long been a top performer at Sport Mazda, just like his father and brother before him, all auto professionals at my dealerships. When I purchased the former Fairbanks Mazda, my goal was bring the same kind of award winning experiences to an already wonderful customer base in this area of Central Florida. Jorell was kind enough to move from Sport Mazda South to Sport Mazda North where he has quickly continued to provide our customers with stellar car buying experiences. Not only that, but he is a super friendly and caring individual who will always do his best for you, each and every time you visit. Thank you so much for letting others know about Jorell Figueroa and the experience he provided for you at Sport Mazda North. I want to thank you for choosing us for your brand new 2020 Mazda CX-5. I know you will love it and truly enjoy the FEEL ALIVE sensation every time you are behind the wheel. All of the new features added to the 2020 models will really impress you with the enjoyment, comfort, and performance they provide. Don't forget, we will always be here to provide you the same great service and support that you deserve as our valued customer and new member of our Sport Mazda Family of Mazda Owners. Let me thank you once again for your wonderful testimonial and your kind comments for my dealership. I especially enjoyed your last two sentences. Please come back often, we will never disappoint you. May you and yours have nothing but safe, happy, and HEALTHY times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Jose, I really hope that your recent experience with Jorell and Bud at Sport Mazda North have changed your mind about disliking a car dealership visit. Great experiences are really what you deserve and I am confident knowing that Jorell Figueroa was the Sport Mazda Pro you worked with. Both he and Bud are knowledgeable professionals who are specialists in what they do in making our customers car buying experience both enjoyable and successful. Friendly and caring, Jorell is exceptional in making sure you get all your questions answered and concerns addressed and learn all you need to make the best car buying decision for YOU. Neither Jorell or Bud believe in high pressure sales and instead like to listen and assist customers to find what they want. I can understand why you would enjoy your experience. Thank you so much for choosing Sport Mazda North for your next car. Maybe Number 9 is just the start of a great car buying relationship with my dealership. I hope so. We are proud to have you as our customer and wish you nothing but enjoyment and happiness with your choice. May you and yours experience nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Safeena, I am so happy to hear that Ashley Ramsey continues to provide our customers the car buying experience that enjoy and are treated with the respect they deserve. She is a friendly and caring individual who listens to her customers wants and needs and then does everything she can to make sure that is what they get. You could not ask for a more dedicated Mazda professional and that is apparent in your wonderful comments about her and her actions. She is all of the things you said and we are very glad that she is a member of the Sport Mazda North team. I was very sorry to hear about your past experience and grateful to you for providing us another opportunity to show you how much we appreciate you and the faith you have placed in us. I purchased this dealership not long ago because of the wonderful customer base and a desire to bring them the special Sport Mazda car buying experience that has proven so popular and successful at the original Sport Mazda location, now renamed Sport Mazda South. Sport Mazda North, formerly Fairbanks Mazda, is a wonderful location and you can depend on the staff, like Ashley Ramsey, to make sure you will always feel welcome here and never be disappointed in the service and support you receive. I want to thank you for the wonderful testimonial and your parents too, for trusting Ashley and our great sales team to provide you another new Mazda 3 to purchase, replacing the one you had leased 4 years ago. We are so proud to have you as a member of our Sport Mazda Family. May you and yours experience nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Alexis, Welcome to our Sport Mazda Family and we are so proud to have been able to serve you at Sport Mazda North. I really enjoyed the photo and so happy to know that Jorell Figueroa did his very best for you and made your car buying experience enjoyable and successful. That is a beauty you have chosen and I know that you will really enjoy every mile you drive in your Mazda. I am grateful to Jorell for making sure that all of your questions were answered, concerns addressed and information provided that you need to make the best car buying decision for YOU. That is always our intention and we believe it is what you deserve and should expect every time you visit this dealership. Both Jorell and Jose are great Mazda professionals and each is a specialist in their areas of expertise. Together they make a great team and provide a wonderful experience for valued customers, like yourself. Thank you again for choosing us and you will always be welcome here. We wish you and yours nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Amalia, I am so proud to have you both as new member of our Sport Mazda Family and valued customers here at Sport Mazda North. Thank you very much for choosing us to provide you a quality Mazda CX-9 Signature model. I know you will learn love it and every single feature that has made it the new Mazda premium quality SUV with the less than premium price. Please enjoy every single mile you drive and may they each be safe, happy and fun with the special Mazda FEEL ALIVE sensation that comes every time you are behind the wheel. We will be right here to provide you service and support throughout your ownership at Sport Mazda North, where you will always be welcome. On behalf of Jorell Figueroa and myself, thank you for the very kind words you had for him in your testimonial. He is a wonderful individual who has a great reputation for treating his customers with the friendly and helpful respect they deserve. I am so grateful that he made your car buying experience a special one. Over the Top customer service is quite a compliment and it is greatly appreciated. Thank you for the photo. I usually say how I can see by your fact how happy you look with your new Mazda, but the darn Coronavirus has even made us all wear masks so I cannot tell. I will instead wish you great happiness and enjoyment in your new Mazda and pray that you and yours have nothing but safe, happy and HEALTHY times to come. JAY MEALEY, OWNER

Sport Mazda North responded

It was a great pleasure to hear from you about your recent experience at Sport Mazda North. Thank you so much for the very kind comments and I am so happy to know that Jeremy made your 4th Mazda purchase, the second from this dealership, your best car buying experience ever. It is certainly what you, a loyal Mazda owner, and customer of Sport Mazda North, deserves. Although you had not made plans for a purchase at that time, it is good to know that Jeremy found you some great options and made the visit as enjoyable as possible, given the circumstances, for you and your family. Treating our customers like family is a tradition at Sport Mazda and it sounds like Jeremy did every thing he could for a member of our Sport Mazda Family, your family. I am grateful to you for letting others know about Jeremy and your experience at Sport Mazda North. I can assure you that you have a friend at the dealership in Jeremy and you will always be welcome here. May you and your family stay Safe and Healthy during this year and beyond. JAY MEALEY, OWNER

Sport Mazda North responded

Mobur, Thank you so much for the kind comments and testimonial about your car buying experience at Sport Mazda North. I am happy that you enjoyed the car buying process and were impressed with the transparency. Please accept my apology for the wait times. It is not something we are happy with as we make adjustments during these COVID times. We appreciate your patience and am so happy that you chose this dealership for your new Mazda. We welcome you to our Sport Mazda Family and wish you nothing but safe, happy and Healthy times to come. You will always be welcome here. JAY MEALEY, OWNER