Sport Mazda

Sport Mazda responded

Sam, On behalf of Earnest Evans, your Sport Mazda Sales Pro, myself, and the rest of the sales team, I want to thank you for the kind 4 Star Google Rating. It was very nice of you to comment on Earnest and the experience he provided during your recent purchase of your 2018 Toyota Corolla for your Sport Mazda South lot. We try very hard to find and provide the very best quality used cars for our customers. I am so happy that you found the one you wanted here. We look forward to continuing to provide you the type of service you deserve throughout your ownership. For your convenience, we have two service locations, Sport Mazda South, where you purchased your vehicle, and now a new location at Sport Mazda North, on 17-92 in Longwood. Please visit whichever is more convenient. You will always be welcome. JAY MEALEY, OWNER

Sport Mazda responded

It was our pleasure to make sure your daughters first car buying experience was memorable and one she really could enjoy. Her selection of the 2017 Honda Civic from our lot was a great choice, and I can tell by your photo that she is very happy with her decision. I hope that she is really enjoying her new car and wish here many, many safe, happy, and fun miles. I want to thank Mayeline Sosa, your Sport Mazda professional, for the great car buying experience she provided, and Rey Almonte, your Finance Manager for getting her a great rate. First time buyers are very important to us and I know that both Mayeline and Rey are very happy that were able to make her visit enjoyable and successful. Thank you so much for letting others know about your experience at Sport Mazda South. We look forward to seeing you whenever you need us and remember that you will both be welcome at Sport Mazda anytime. Welcome to our family. JAY MEALEY, OWNER

Sport Mazda responded

Patricia, It was our honor to provide your quality 2019 Toyota Corolla to the entire Correa family. I really enjoyed seeing the photo of you all happy with your new car. You made a great car buying decision in your selection and we are grateful to you and yours for letting us be the ones who made it possible. I want you to know that Mayeline Sosa, your Mazda professional, and Rey Almonte, Finance Manager, really were happy knowing that you appreciated their efforts to make your car buying experience enjoyable and successful. It is was very nice of you to let others know about your car buying experience here. We wish you and yours many enjoyable miles in your Toyota and that each mile be safe, happy, and fun. Thank you for being our valued customer and you will always be welcome at my dealership, Sport Mazda South. JAY MEALEY, OWNER

Sport Mazda responded

ABPEREZ, I am so happy you found the car you could love here at Sport Mazda South. I know you were happy to have had Marilyn Santos as your sales person and to receive the "excellent customer service" that you deserve. When you find the right salesperson, it can make your car buying so much easier and a lot more enjoyable. I saw a photo of the beautiful blue Mitsubishi SUV you chose and I know you will really enjoy it. We will be here to provide you all the service and support you need as long as you own your car. Thank you so much for your 5 Star rating for Marily, Mike (your finance managers) and Sport Mazda. We are proud to have you as our customer. Your recommendation of us to others is greatly appreciated. JAY MEALEY, OWNER

Sport Mazda responded

Thank you very much for your testimonial and for the great compliment you paid to Mayeline Sosa. I understand exactly how you could feel that way about Mayeline and your reason for purchasing. I have long believe that great customers make great salespeople and that what makes a dealership successful. That is why every testimonial is responded to as often as I can I say just how grateful I am to my wonderful sales team, like Mayeline. I want to thank you so much for telling me that she was the reason you bought from us. I am very grateful to YOU and to MAYELINE. I want you to know that Sport Mazda has been the Dealerrater Mazda Florida Dealer of the Year every year since 2013, and 3 of those years we were Dealerrater Mazda U.S. Dealer of the Year. Every testimonial (positive or negative) is read and responded to. I also learn from my customers what works and what doesn't, who works and who doesn't, and just what I should do to make us a better dealership, for my staff and for my customers. Your testimonial was a great reminder to me about what really makes a great car buying experience. I can see by your photo you are very happy with your new Mazda and it is a beauty. It is also a Top Safety Pick+ and an award winner loaded with features that provide the FEEL ALIVE sensation every time you are behind the wheel. I want to also welcome you to the Sport Mazda Family of Staff and Mazda Owners. I promise you that we will be here to provide you the service and support you deserve, as long as you own your new Mazda. I can see by your photo you are very happy with your new Mazda and it is a beauty. It is also a Top Safety Pick+ and an award winner loaded with features that provide the FEEL ALIVE sensation every time you are behind the wheel. We wish you nothing buy enjoyment and safe, happy, and fun Mazda miles throughout your ownership. You and your Mazda will always be welcome at Sport Mazda South. By the way, our success has allowed us to open Sport Mazda North on 17-92, just north of 434 in Longwood. If it is ever more convenient, please do not hesitate to stop there for assistance. I promise you will receive the same great service. It is what our owners deserve. JAY MEALEY, OWNER

Sport Mazda responded

Melba, Thank you so much for choosing Sport Mazda South for your next car. I am grateful to Ashley Ramsey, your Mazda Professional, for making sure that you found a car you could love on our lot. I know that you had your eyes on another vehicle, but the taking a test drive is so important before you make a final decision. In this case, it helped Ashley to know what she had to do to find the car you wanted. She listened to your wants and needs and then did everything she could to find it for you. I am so glad she did. We welcome you to our Sport Mazda Family. Please enjoy your 2016 Nissan Rogue. May every mile you drive be safe, fun and enjoyable. You will always be welcome at Sport Mazda. May you and yours stay safe and healthy in the coming times. JAY MEALEY, OWNER

Sport Mazda responded

You will always be welcome at my Sport Mazda Service Center and Ellie Diaz, will always be here to provide you the same great service. She is a fantastic Service Advisor and you cannot find a more friendly and caring person to place your trust in that you and your car will be well cared for. Her smile, which she is never without, lets you know that she is happy when making sure you have and enjoyable and successful visit. I want to thank you so much for writing your testimonial to let others know about Ellie and the experience she provided during your recent service visit. Thank you so much for being our valued customer. You will always be welcome at Sport Mazda South, the home of happy customers. JAY MEALEY, OWNER

Sport Mazda responded

Juan, We are proud to have you as our customer and thank you for telling others about your experience here at Sport Mazda South. It was very kind of you to compliment the dealership and the sales team that provided you such an enjoyable and successful visit. I appreciate that very much. I am grateful to Mike Busted, your Sales Pro, for insuring you received the quality of service you deserved. He is a wonderful person and works hard to make sure you find the right car, at the price that is good for you. From what you say, he did just that for you and you left satisfied with the car and the deal. I know he will be very happy when you recommended that others ask for him here at Sport Mazda South. I know he will not let them or you down. Your kind comments for Sport Mazda South and Mike Busted are greatly appreciated and we are so happy you are our valued customer. Please enjoy every single mile you drive in your quality used car from Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Joan, I am so happy to see the photo of you and your daughter enjoying the purchase of your quality pre-owned 2018 Mazda3. I am certainly grateful to Jorell Figueroa, a wonderfully kind and caring individual, and a real Mazda Professional. Being a first time buyer, I am happy that you had Jorell for to assist you. Believe me, we insist that our staff make sure every question is answered and every concern addressed, honestly, before our customers make a buying decision. It makes it so much better for both you and Jorell and you could leave happy that your decision was the best for YOU. Thank you so much for the kind testimonial and for the nice things you had to say about Jorell. It is our staff that makes every visit enjoyable and successful for you, our valued customers. We wish you nothing but safe and healthy for you and yours throughout the coming times. May you enjoy every single mile you drive. JAY MEALEY, OWNER

Sport Mazda responded

Wow! I loved your checklist of the many things that impressed you about Sport Mazda. I am going to copy that down to make sure I feature all of those things for potential customers. As I read it, I realized just how much these testimonials have meant to us over the years. I can't think of any changes we have made to our process, facilities, and staffing that have not been prompted by something our customers told us they liked or wanted in these testimonials, just as you did. Knowing that you appreciated each of those things, and were prompted to write this testimonial because of it, makes me so grateful to Michell Hernandez, your salesperson, and Jason Santiago, manager, for making sure that you had an enjoyable and successful visit and found the quality used car you wanted here at Sport Mazda South. You recommended us to other with a 100%. I appreciate that very much and want you to know we are proud to have you as our customer and you will always be welcome to visit us whenever you need. Thank You! JAY MEALEY, OWNER