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Sport Mazda

Orlando, FL

4.9
13,009 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,009 reviews

December 12, 2018

Great experience Their advertised price was lower than other dealers in town. Once I showed up and was sure of the car I wanted they were up front about other rebates More

by MCMazda purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnest Evans, Sean Koller, Keira Christman
Jan 28, 2019 -

Sport Mazda responded

MCMazda, It is clear that Price is very important as it seems everything in the world is costing more and more. I made some very critical decisions on price, such as No Dealer Fee on new Mazdas, which have made a significant distance in out-the-door pricing. I also believe in transparent pricing and our sales team is not afraid to provide pricing to customers before they even visit the dealership. The days of tellingcustomers that they must come to the dealership to get the best price or a true quote SHOULD BE OVER. It is at Sport Mazda. No Drama, No Theater, No Haggling, No Pressure. and always the REAL Price. Thank you so much for your kind review. I appreciate very much you letting others know of your experience at my dealership. I am grateful to have such a great sales/finance/and service team and happy that Sean Koller, Eanest Evans, and Keira Christman made your visit enjoyable and successful Welcome to the Sport Mazda Family of Staff and Owners, like yourself. The new Mazda line is something to be proud of and we are always happy to have another new Mazda owner. Like the many before you, I hope that you spend many, many miles of safe, happy, and fun driving in your new Mazda. Thank you for choosing us. JAY MEALEY, OWNER

December 12, 2018

Best Experience I've Had Sean Koller worked with me online in order to save me time once I got to the dealership on Saturday. This was especially important to me because I wa More

by kberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Koller
Jan 28, 2019 -

Sport Mazda responded

KBerry, I am proud that we were able to make your visit to Sport Mazda as effortless as possible. More and more customers are visiting from outside the Orlando area and our sales team, like Sean Koller, are becoming much more adept at making it enjoyable and successful for you. I do intend to ask him to let others team members know about his experience with the rental car drop-off. I am sure it will happen again. We all appreciate your kind comments in your review. It makes me even prouder to welcome you to your Sport Mazda Family of Staff and Owners, like yourself. Enjoying your new Mazda will be and everyday thing and I wish you many, many safe, happy and fun Mazda miles behind the wheel. FEEL ALIVE is the new Mazda tagline and it accurately describes the sensation that you will experience with every drive. Thank you again for being our customer. JAY MEALEY, OWNER

December 12, 2018

Easiest purchase ever We found a car we were interested in on “Car Guru” app, but living an hour away, we wanted the trip to be worth it. Sean had everything worked through More

by KellyCotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Sean Koller
Jan 28, 2019 -

Sport Mazda responded

Kelly, Thank you for choosing Sport Mazda for your next car. I want to thank you for this nice review and letting others know about your experience at Sport Mazda. "Car Guru" in certainly one of the automotive industry apps that we work with and I am happy that it provided you the information that brought you my dealership. I am sure that Sean Koller and Edwin Acevedo will be happy to know that you enjoyed your visit and were able to leave with the car you wanted. If anything, it was their pleasure to assist you throughout the buying process. I want to thank you again for choosing us and we are proud to welcome you to our Sport Mazda Family. I really appreciated the nice photo with the whole family and your new car. Best Wishes, JAY MEALEY, OWNER

December 12, 2018

Excellent The overall experience here was great, from the beginning I felt like I was being treated like family and I really enjoyed everything about it More

by garciamg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayeline Sosa Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Sport Mazda responded

If there is a True Family Dealership in Florida, it is Sport Mazda. I welcome you to our large family of staff and owners, like yourself, and are so proud to have you as our valued customer. Treating you like family will always be the experience, every single time you visit. Have a wonderful day and enjoy your new car. JAY MEALEY, OWNER

December 11, 2018

Fast, friendly service and experience! I test drove a preowned vehicle with Alex Stinvil as my sales associate. Let me tell you this is the best experience I’ve had buying a car. Alex is PH More

by Jreed4768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Stinvil
Jan 28, 2019 -

Sport Mazda responded

JReed, I appreciate the great review and know that Alex Stinvil feels the same way. He is committed to making sure each customer receives his best possible service. It sounds like he did just that for you. I am happy that you were able to find the car you wanted at Sport Mazda and your visit was both enjoyable and successful. Your last sentence of the review I think said it all. Thank you again for choosing Sport Mazda. JAY MEALEY, OWNER

December 10, 2018

Best Dealer to deal with We leased a new Mazda CX-5. We have leased cars from other dealers in the past. Sport Mazda was the best dealer to deal with from the e-mail informa More

by Diane & Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayeline Sosa Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Acevedo
Jan 28, 2019 -

Sport Mazda responded

Diane and Jerry, It is funny that you mentioned Disney service while you were here. I cannot think of a better example of the family-oriented service that we also try to provide our customers. I want to thank you very much for the wonderful review and the kind comments you made about Juan, Mayeline, and Edwin and how the experience they provided made your visit a pleasure. It was our great pleasure to have served you and that you chose SPORT MAZDA to lease your new Mazda CX-5. Welcome to the Sport Mazda Family of Staff and Owners, like yourselves, and may you and yours enjoy many, many miles of safe, happy, and fun Mazda miles in your new CX-5. FEEL ALIVE is the new Mazda tagline and it accurately describes the sensation that you will experience with every drive. Thank you again for being our customer. JAY MEALEY, OWNER

December 10, 2018

Excellent car buying experience We were very pleased from beginning to end with both the Sport Mazda dealership and specifically our sales consultant - Mr. Alex Stinvil who was extre More

by KWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stinvil
Jan 28, 2019 -

Sport Mazda responded

Keith, Alex Stinvil and I both appreciate your kind review. I am proud that you made the choice to visit Sport Mazda for your new Mazda. It is a pleasure to welcome you to our Sport Mazda Family of Staff and Owners, like yourself. I am especially happy to know that there is another new Mazda on the road in St Cloud. The excellent car buying experience that Alex Stinvil provided says a lot about a salesman that really is committed to provided his best service to each and every customer, each and every time. Please enjoy your new Mazda and I wish you many safe, happy, and fun miles. Remember Alex and Sport Mazda are here to assist you any time you need us to make your ownership experience equally as enjoyable and your buying experience. Our best to you and yours. JAY MEALEY, OWNER

December 10, 2018

Great sales experience...mediocre customer service. I'm not sure how they've manage to have such great ratings for customer service because the service I just received from Jason and Sammie was subpar. More

by Tanisha
Customer Service
Recommend Dealer
No
Employees Worked With
Jay Mealey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Juan R. Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammie (Finance) , Jorell Figueroa
Dec 11, 2018 -

Sport Mazda responded

Tanisha, I am sorry to hear about your inconvenience at my Dealership. It's crazy but over the last 20 years, the #1 Customer issue I have been fighting / dealing with pertains to the Tag Paperwork! This is absolutely not your problem and, as the experts we should be capable of handling all Tag and Paperwork in a professional - timely manner. Please accept my apologies and let me know the next time you are coming into the dealership so I can better ensure you have a wonderful visit with us. Jay Mealey / Owner - jaymealey@gmail.com

December 10, 2018

Sport Mazda is Awesome! 100% satisfied with the car buying experience at Sport Mazda, class act! Very smooth transaction from start to finish, no details were overlooked, ve More

by Knockdown
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Patrizzio
Jan 28, 2019 -

Sport Mazda responded

It is always a pleasure to provide another premium quality Mazda to our customers. If you enjoyed your car buying experience, it means that we did our job and made sure that your visit was enjoyable and successful. Thank you for your kind review and choosing Sport Mazda for your purchase. I welcome you to our Sport Mazda Family. We will always be here to make sure that your ownership experience is just as enjoyable as your car buying experience. Be sure to know that you have our great wish that every mile you drive in your new Mazda is safe, happy and fun. Thank you for being our valued Mazda customer. JAY MEALEY, OWNER

December 09, 2018

Friendly agents and great service All agents are very friendly and have the desire to help us resolve our concerns or problems in the vehicle. Service is fast and high quality. I only More

by ascast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Jan 28, 2019 -

Sport Mazda responded

I appreciate very much your recent visit to the Sport Mazda Service Center and thank you for the kind comments. I certainly understand your feeling about the Service Drive. I made sure when we designed the new building that the desk for each Service Advisor and the Service Manager looked directly on the Service Drive, just a few feet away. Normally we do have service advisors who are actually on the drive, but it sounds like they were not there at the time you visited. I am sorry that it kept us from that other star but I promise you if they were not there it was because they were working hard temporarily, on an important issue for another customer. I want to thank you for the nice comments for Angelo Nieves, your Service Advisor, and the great job he provided you. I hope his great service and the fast and high quality of the service provided will keep you as a loyal customer. We do appreciate your business and we are proud to have you as our valued customer. JAY MEALEY, OWNER

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