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Sport Mazda

Orlando, FL

4.9
11,722 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,722 reviews

December 07, 2017

In one word. Awesome!! These guys are awesome!! They treat my wife and me with respect and honesty. We received a great orientation and offers. Thanks to Mr. Izzy Camareno a More

by Mike_Optimus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Parnell, Edwin Acevedo, Izzy Camareno
Jan 15, 2018 -

Sport Mazda responded

Mike, I know that Israel Camareno, or Izzy, as he is known by all, was really glad to hear that you and your wife were happy with the service he provided. The Honest and Respectful reference to him were very special and much appreciated. Izzy and the entire Sales Team are very glad that you are happy with your buying decision and want to wish you many miles of safe and FUN MAZDA DRIVING. That Mazda CX-9 is truly a luxury car and loaded with feature, all for a less-than-luxury price. Thank you for choosing Sport Mazda for your new CX-9. Jay Mealey, GM/Owner

December 07, 2017

NO WONDER THEY'RE #1!!! I'd have to rate this experience as the best I've ever had purchasing a vehicle. My salesman Todd was extremely knowledgeable and answered all of my More

by DARLENE VASQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Williams
Jan 16, 2018 -

Sport Mazda responded

Darlene, Thank you for your review. I appreciated when you mentioned the amount of information provided and answering all your questions and concerns, both at sales and at finance. It is very important to me that customers get all the information they need or want to make their decision whether to buy or not. We are there to assist you and not to pressure or hassle you to buy something you don't want. I am satisfied when you are happy with your car buying decision. Thank you so much for choosing Sport Mazda and for the kind words and recommendations for Todd Williams, Rey Almonte and my dealership. Have a wonderful 2018 with miles and miles of safe and FUN MAZDA DRIVING. Jay Mealey, GM/Owner

December 07, 2017

Kerwin is the best The service of Kerwin and Edwin were excellent. Kerwin gave me a really nice Xmas present (key chain). I really like this dealership. I will recommend More

by Ysaira Roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Acevedo
Jan 16, 2018 -

Sport Mazda responded

Ysaira, Enjoyed your photo with your beautiful new Mazda. Kerwin Larocque (Sales) and Edwin Acevedo (Finance) are two veterans of Sport Mazda who are both major contributors to our success. They have both been with the dealership when we instituted the new buying experience that has resulted in our becoming Dealerrater's Number 1 Customer Rated Mazda Dealer in the U.S. for the last two years running. I am so glad that you like our dealership and the team was able to put you in the new Mazda you wanted. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

December 07, 2017

Wonderful Experience I bought my 2017 CX-5 Grand Touring at Sports Mazda at the end of November. We dealt with Brian. I asked him to see the two models of the CX-5's that More

by swedekyss58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Parker, Brian San Pedro
Jan 16, 2018 -

Sport Mazda responded

Thank you so much for this kind review and for returning to Sport Mazda for your 2nd car so quickly. I appreciate the trust you placed in us. It was nice of you to share your experience with others and I want them to know that we provide the same great car buying experience to all our customers. Brian is a personal and professional salesman and does an exceptional job of making sure all his customers leave happy. I am sure the new Mazda CX-5 will be a great addition and you ate right, it is a first class crossover that will bring you miles of safe and FUN MAZDA DRIVING. Thank you for your kind words and we are so happy to have your in the Sport Mazda family. Jay Mealey, GM/Owner

December 06, 2017

Love this dealership! I came in for an oil change on my 2015 CX5 and I left with a brand new 2017 CX5! Always enjoy the smiling faces at the dealership whether I'm getting More

by hookandsmee03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Sport Mazda responded

Thank you so much for your review and for telling other about your recent experience at Sport Mazda. I am certainly grateful that you chose us and so happy you are now driving a new Mazda CX-5. I know your 2015 Mazda CX-5 must have been a joy for you to have made the choice to upgrade. We appreciate hearing that the staff, either Sales or Service, give you the same friendly and professional customer service. Kerwin Larocque is an exceptional young man. A Marine who we have been proud to call one of our best for several years now. If he helped you, there is no doubt in my mind that you enjoyed your visit. So happy you are in the Sport Mazda family and we wish you the same great ownership experience in this new Mazda CX-5. We are always here for you. Jay Mealey, GM/Owner

December 06, 2017

This was the best new car experience I have had I am happy. That should say it all....that I have no complaints whatsoever and was treated wonderfully. I was not pressured into a pricier car...whi More

by debranator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Andy Rodriguez, Stephanie Santiago
Jan 16, 2018 -

Sport Mazda responded

Debranator, Thank you for choosing Sport Mazda and you are right, saying you are HAPPY is all I need to hear. I designed a new buying experience several years ago and made changes after listening to our customers, until we have it just the way we want it. It was the experience that Barby Irby, Andy Rodriguez and Stephaie Santiago provided for you. No pressure, no hassle, just friendly people making sure you are happy. I am so glad you are our customer and wish you years of safe and Fun Mazda driving in your new Mazda. I am proud to welcome you to our Sport Mazda family. Your family will always be here for you. May 2018 be your best ever. Jay Mealey, GM/Owner

December 05, 2017

El Sr Méndez excelente persona en su trabajo y atención Mi sentido bien atendido en cuanto al servicio del trabajo que se le hizo al carro y bien explicado de los detalles del trabajo que se le hizo al carr More

by Jaime13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Sport Mazda responded

Jaime, Thank you for choosing Sport Mazda and for letting others know about your recent visit to the Sport Mazda Service Center. I know that you felt much more comfortable after Stephen Mendez explained the results of your service. One of the things we always want to hear is that our customers received all the information they need to make the best decisions about the care of their cars. I am glad that you enjoyed your visit and want to thank you again for writing this review and being our customer. Wish you a great 2018. Jay Mealey, GM/Owner

December 05, 2017

Not your Ordinary Dealership Barby and Sport Mazda were simply amazing. One of the best experiences I have ever had buying a car. We bought a Mazda CX-5 for my daughter. Barby w More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Stephanie Santiago
Jan 08, 2018 -

Sport Mazda responded

LT, It was our pleasure to make sure that your daughter received her new Mazda CX-5. I have quite a team here at Sport Mazda and some time don't appreciate them enough. Especially when they surprise me by doing something extremely nice, going out of their way, to make it happen. You are right. Barby Irby is a wonderful salesperson and a more caring person you will not find. Stephanie Santiago made the trip to your home as a Mazda specialist so she could make sure your daughter knew how to use all the features on her new car. Something we give at the dealership on every car. I want to thank you for being our great customer and for choosing Sport Mazda for your purchase. We welcome you and your daughter to the Sport Mazda family and will be here whenever you need us. Jay Mealey, GM/Owner

December 05, 2017

Top Notch Customer Service I Drove from Panama City, FL to Sport Mazda Saturday morning. My truck was waiting on me when I got there as well as the paperwork and team members wh More

by Big Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Parker, Juan Urdaneta
Jan 16, 2018 -

Sport Mazda responded

Big Green, I am glad to hear that we handled your long distance sales experience to your expectations. We are a digital dealership so service should be transparent to the customer and receive the same information by phone, text or email that they do in person. Juan Urdanetta, your salesman, has a great deal of experience providing great car buying experiences and I am so grateful that is what you received. Thank you for letting others know about your experience at Sport Mazda. I am sure Daniel Parker, the General Sales Manager, was glad to hear that his contribution made your experience a success. Thank you for recommending Dan, Juan and the dealership. Thank you for coming all the way to Orlando to buy your truck. We are proud to have you as a customer. Have a fantastic 2018. Jay Mealey, GM/owner

December 04, 2017

Great service Nick was thorough in his explanation of services needed on my CX5. Without me saying anything he asked if my car had been starting slow which I repli More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jan 16, 2018 -

Sport Mazda responded

Joseph, Nick Radoslavov and his fellow Service Advisors are very good at diagnosing potential problems. It pays for our customers to make sure that they let them know all they can about any of their concerns when they arrive. They also check the status of all your important systems to provide you more information for planning future services. And, I know it was nice when he told you that the part (battery) was being replace under warranty. Your Service Advisors are a service customers best friends. I am very proud of all the service team, they are all specialists who make sure you receive the best customer service each and every time you visit. Thank you for your review and we are proud to have you as our customer. Jay Mealey, GM/Owner

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