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Sport Mazda

Orlando, FL

4.9
11,866 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,866 reviews

December 08, 2017

Regalo de navidad: el mejor!!!! Excente atención y servicio, feliz con mi Mazda CX-5 grand touring, gracias a mi esposo y al equipo de Sport Mazda por mi regalo de navidad. More

by Orlando, Rita16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentina Cappetta
Jan 16, 2018 -

Sport Mazda responded

Orlando & Rita, We are all very happy to have been a part of this wonderful Christmas present for you. It starts happening every year about this time but it never gets old. Welcome to our Sport Mazda family and we wish you a great 2018 in your beautiful new Mazda CX-5.Grand Touring. I know that Valentina Jorge, your salesperson, was excited to help. Please enjoy your new CX-5 and for you we wish many, many miles of safe and FUN MAZDA DRIVING. Thank you Orlando, it was a very nice present. Jay Mealey, GM/Owner

December 08, 2017

Above and Beyond My file did not show my maintenance package I was given when I bought the car, and Ellie went through all my paperwork upstairs to find the agreement. More

by Amaali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz
Jan 15, 2018 -

Sport Mazda responded

Amaali, I wish I could say we were perfect all the time but we sometimes make mistakes, but it is not for a lack of trying. I am sure that Ellie Diaz did not mind in the least doing everything to insure that it corrected immediately, even if it took a physical search. You really deserve our best service every time. We respect you as a customer, owner, and friend and want you to be happy with each and every visit. Short of the paperwork issue, I see that Ellie still provided you with a 5 star experience. Thank you so much for your review and for being our customer, and friend. Jay Mealey, GM/Owner

December 08, 2017

Car experience Barby and Alex both worked with me and I had a great experience. Barry originally sold the car--she was great--not pushy, and did not high pressure me More

by Krupsac
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Andy Rodriguez, Alex Stinvil
Jan 15, 2018 -

Sport Mazda responded

Krupsac, I was just reading that industry experts believe this new Miata is fantastic and will keep Mazda's record as the top selling sports car in the world. So you have so many others that have made the same choice as you over the years. You all have very good taste. Thank you for coming to Sport Mazda for your new Miata and I welcome you to our family. Barby Irby is a fantastic salesperson with a great reputation for caring for her customers. So happy she and Alex made sure your visit was enjoyable and successful. Wish you years of safe and Fun Mazda driving. Jay Mealey, GM/Owner

December 08, 2017

Awesome from sales to finance, thx 2 Aida and Keith 5 star dealership, new place looks amazing. First off if I go there ask for Keith or Aida. They both rock! Keith was new to place but if he didnt tel More

by OzzieOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aida Cabrera, Keith Hallam
Jan 15, 2018 -

Sport Mazda responded

Ozzie, Thank you for letting others know about your visit to Sport Mazda and the great comments on the experience that both Aida Cabrerra and Keith during your purchase. I know they will be appreciate you recommending them to other customers. I also thank you for mentioning our great new facilities, all designed to make visits more enjoyable. That is a great recommendation about the benefit of comparing finance options and coming to the dealership prepared. Thank you for choosing us for your next car. I hope you enjoy it very much. Thanks again and best wishes for a great 2018 for you and yours. Jay Mealey, GM/Owner

December 08, 2017

Kerwin is the best The service of Kerwin and Edwin were excellent. Kerwin gave me a really nice Xmas present (key chain). I really like this dealership. I will recommend More

by Ysaira Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Acevedo
Jan 16, 2018 -

Sport Mazda responded

Ysaira, Enjoyed your photo with your beautiful new Mazda. Kerwin Larocque (Sales) and Edwin Acevedo (Finance) are two veterans of Sport Mazda who are both major contributors to our success. They have both been with the dealership when we instituted the new buying experience that has resulted in our becoming Dealerrater's Number 1 Customer Rated Mazda Dealer in the U.S. for the last two years running. I am so glad that you like our dealership and the team was able to put you in the new Mazda you wanted. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

December 07, 2017

Wonderful Experience I bought my 2017 CX-5 Grand Touring at Sports Mazda at the end of November. We dealt with Brian. I asked him to see the two models of the CX-5's that More

by swedekyss58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Parker, Brian San Pedro
Jan 16, 2018 -

Sport Mazda responded

Thank you so much for this kind review and for returning to Sport Mazda for your 2nd car so quickly. I appreciate the trust you placed in us. It was nice of you to share your experience with others and I want them to know that we provide the same great car buying experience to all our customers. Brian is a personal and professional salesman and does an exceptional job of making sure all his customers leave happy. I am sure the new Mazda CX-5 will be a great addition and you ate right, it is a first class crossover that will bring you miles of safe and FUN MAZDA DRIVING. Thank you for your kind words and we are so happy to have your in the Sport Mazda family. Jay Mealey, GM/Owner

December 07, 2017

Love this dealership! I came in for an oil change on my 2015 CX5 and I left with a brand new 2017 CX5! Always enjoy the smiling faces at the dealership whether I'm getting More

by hookandsmee03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Sport Mazda responded

Thank you so much for your review and for telling other about your recent experience at Sport Mazda. I am certainly grateful that you chose us and so happy you are now driving a new Mazda CX-5. I know your 2015 Mazda CX-5 must have been a joy for you to have made the choice to upgrade. We appreciate hearing that the staff, either Sales or Service, give you the same friendly and professional customer service. Kerwin Larocque is an exceptional young man. A Marine who we have been proud to call one of our best for several years now. If he helped you, there is no doubt in my mind that you enjoyed your visit. So happy you are in the Sport Mazda family and we wish you the same great ownership experience in this new Mazda CX-5. We are always here for you. Jay Mealey, GM/Owner

December 07, 2017

NO WONDER THEY'RE #1!!! I'd have to rate this experience as the best I've ever had purchasing a vehicle. My salesman Todd was extremely knowledgeable and answered all of my More

by DARLENE VASQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Williams
Jan 16, 2018 -

Sport Mazda responded

Darlene, Thank you for your review. I appreciated when you mentioned the amount of information provided and answering all your questions and concerns, both at sales and at finance. It is very important to me that customers get all the information they need or want to make their decision whether to buy or not. We are there to assist you and not to pressure or hassle you to buy something you don't want. I am satisfied when you are happy with your car buying decision. Thank you so much for choosing Sport Mazda and for the kind words and recommendations for Todd Williams, Rey Almonte and my dealership. Have a wonderful 2018 with miles and miles of safe and FUN MAZDA DRIVING. Jay Mealey, GM/Owner

December 07, 2017

In one word. Awesome!! These guys are awesome!! They treat my wife and me with respect and honesty. We received a great orientation and offers. Thanks to Mr. Izzy Camareno a More

by Mike_Optimus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Parnell, Edwin Acevedo, Izzy Camareno
Jan 15, 2018 -

Sport Mazda responded

Mike, I know that Israel Camareno, or Izzy, as he is known by all, was really glad to hear that you and your wife were happy with the service he provided. The Honest and Respectful reference to him were very special and much appreciated. Izzy and the entire Sales Team are very glad that you are happy with your buying decision and want to wish you many miles of safe and FUN MAZDA DRIVING. That Mazda CX-9 is truly a luxury car and loaded with feature, all for a less-than-luxury price. Thank you for choosing Sport Mazda for your new CX-9. Jay Mealey, GM/Owner

December 06, 2017

This was the best new car experience I have had I am happy. That should say it all....that I have no complaints whatsoever and was treated wonderfully. I was not pressured into a pricier car...whi More

by debranator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Andy Rodriguez, Stephanie Santiago
Jan 16, 2018 -

Sport Mazda responded

Debranator, Thank you for choosing Sport Mazda and you are right, saying you are HAPPY is all I need to hear. I designed a new buying experience several years ago and made changes after listening to our customers, until we have it just the way we want it. It was the experience that Barby Irby, Andy Rodriguez and Stephaie Santiago provided for you. No pressure, no hassle, just friendly people making sure you are happy. I am so glad you are our customer and wish you years of safe and Fun Mazda driving in your new Mazda. I am proud to welcome you to our Sport Mazda family. Your family will always be here for you. May 2018 be your best ever. Jay Mealey, GM/Owner

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