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Sport Mazda - Service Center

Orlando, FL

4.8
2,687 Reviews

2,687 Reviews of Sport Mazda - Service Center

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November 24, 2023

jose colon was great. liked the video tour under the car. waiting area was cllean More

by charlesmoorejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Sport Mazda responded

Hi, we're happy you found our staff so supportive during your experience here at Sport Mazda South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2023

Friendly, fast and amazing service. They kept me updated on everything on my car and the video is very helpful to see everything about the car. More

by Arleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramirez
Nov 23, 2023 -

Sport Mazda responded

Hi Arleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2023

Mazda is very professional, and when it comes to service i’m always in good hands. More

by delimarlliteras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramirez
Nov 23, 2023 -

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2023

Excellent customer service and easy to schedule appointments for service. Follow up calls and video regarding completion of service is also great 👍🏼 More

by petesgalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramirez
Nov 23, 2023 -

Sport Mazda responded

Hi, thank you so much for your positive comments about Sport Mazda South! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 20, 2023

This was a great buying experience! He was very patient, knowledgeable and was able to make me feel confident about my purchase. More

by patino.tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Resende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Sport Mazda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 19, 2023

Staff was pleasant, atmosphere was accommodating. The wait time wasn't too long and the location was ideal. More

by soniamc370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramirez
Nov 21, 2023 -

Sport Mazda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 18, 2023

PERFECT! Every Time. Everyone with interact with there is a customer service role model. Knowledgeable and committed. This time we were there for a quick tune More

by Bucsdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Suranovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Resende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Arguelles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2023

This dealer has amazing customer service and service. Luis Resende is an excellent advisor and he is very prompt to help. More

by isamalm58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Resende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 19, 2023 -

isamalm58 responded

Amazing experience. My advisor Luis Resende is always finding ways to make my visit to the dealer a positive experience and always is prompted to help. Thanks

November 15, 2023

There is always something that goes wrong. Last time it was a simple oil change that took 1-1/2 hours with an appointment. I asked that the car not be washes to speed up the process but they More

by Dlinder2300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
José Colón
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Sport Mazda responded

Hello. This is Jay Mealey, owner of Sport Mazda. I would like to thank you for being a Sport Mazda customer and I would also like to apologize for the issues you had with your service visit. I expect an attention to detail from my service department and they almost always deliver; however it looks like some things didn't quite get done right in your case. Please reach out to me at jaymealey@gmail.com with your contact information. I am here to help anytime you have issues like this. I hope you will give us the chance to provide you a better experience. Thank you for the feedback and thanks again for being a customer. Jay Mealey / Owner

November 14, 2023

If i could give them a 0 Star i would but its not possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 t More

by Michel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan R. Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Suranovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Resende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Arguelles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nataly Fandino
Nov 16, 2023 -

Sport Mazda responded

Michel. I'm genuinely sorry to hear about your negative experience with our dealership. We take your feedback seriously and apologize for any inconvenience. We will reevaluate and address the issues with your vehicle promptly, prioritizing your safety and satisfaction. I have instructed my managers to reach out. Please feel free to contact me directly at jaymealey@gmail.com if you have further concerns. Thank you for your feedback, and we are committed to improving our service. Jay Mealey/Owner

Nov 18, 2023 -

Michel responded

Actions speak louder than words.. we will see

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