Bob Suranovich

Such a wonderful staff! Management is great, and is always so willing to help!. I’m glad I chose Sports Mazda. The location is immaculate. The snacks and the coffee in the Management is great, and is always so willing to help!. I’m glad I chose Sports Mazda. The location is immaculate. The snacks and the coffee in the water is so wonderful to have access to. I would encourage you if you own a Mazda this is the dealership you want to bring your vehicle too. More

Helpful 0

Report | Print

Simply Put - The absolute Best in the Business! Consistently exceeding expectations in sales and service. Fantastic Team - this visit was for service. Paul Clafin is an Outstanding Service Advi Consistently exceeding expectations in sales and service. Fantastic Team - this visit was for service. Paul Clafin is an Outstanding Service Advisor. Excellent communication skills keeping you in the loop the whole way. Bob Suranovich the man in charge of the Service Dept. runs the operation. He is a polished professional that is focused on Outstanding Service for everyone. This is why many of the Customers travel from outside their area to this dealership. Bob's service dept is definitely the real deal. Thanks again to Jay Mealy for his visionary leadership in maintaining this ultra-high level of Customer Service over the years. More

Helpful 0

Report | Print

Beware, sketchy dealership. I bought a 2023 Mazda 3 last year. Problem number 1, finance department weren’t clear about the extended warranty, they promised free maintenance inc I bought a 2023 Mazda 3 last year. Problem number 1, finance department weren’t clear about the extended warranty, they promised free maintenance included with the car and then basically just said “sign here” and boom, price went from 25k to 29k because of the extended warranty. Problem number 2, I’ve taken my car 3 different times in 7k miles for a stupid amount of rattles, they make me take a technician for a test ride, they hear them and keep the car for days at a time just to say “management wasn’t able to reproduce sound” and do absolutely nothing. Problem 3, I took the car for its first oil change at 6k ish miles, after that, the car started leaking oil, today the said the stupidest thing in the world “ohh, looks like someone tried to loose your oil filter, it’s got mark and everything but it wasn’t us”. Like, what? Of course it was them. So tired of having to deal with them, I love Mazda, but this dealership is just crap. I’ve owned many Mazdas in the past and never had to deal with this kind of problems. If you can, avoid them. More

Helpful 0

Report | Print

The entire purchase was easy and fast. The sales manger met us and assigned Luis to be our sale person. We test drove the vehicle and was shown all the details of the vehicle. We got a gre The sales manger met us and assigned Luis to be our sale person. We test drove the vehicle and was shown all the details of the vehicle. We got a great price for our trade in. Met with finance got a great loan rate. Upon delivery of the car all extras on the car were installed. car was spotless and full of gas. More

Helpful 0

Report | Print

Sport Mazda has great customer service and wonderful advisors! Thank you for your great service and attention to detail. My advisor Jaime was on top of everything! The wash at the end was much appreci advisors! Thank you for your great service and attention to detail. My advisor Jaime was on top of everything! The wash at the end was much appreciate! Thank you! More

Helpful 0

Report | Print

Above and beyond, is how I would classify Bob. He’s goes above and beyond your expectations and that in itself marks a good man. Bob stepped right in and took care of my issue at the moment, with He’s goes above and beyond your expectations and that in itself marks a good man. Bob stepped right in and took care of my issue at the moment, without being asked, a mark of a good leader. I’ll leave Bob with these two marks, lol, was a pleasure dealing with you sir, continue the exceptional work. MDJ More

Helpful 0

Report | Print

Consistently Above and Beyond over the top Customer Service. What an Outstanding Culture there is at Sport Mazda with everyone working together to provide an excellent experience. We needed a new batte Service. What an Outstanding Culture there is at Sport Mazda with everyone working together to provide an excellent experience. We needed a new battery ASAP and was able to be accommodated that same day. Our Service Advisor SASHA SOLA was incredible and kept us up to date on the progress. We also learned about some other concerns that needed addressing with the Full Circle Inspection that we never would have known about unit they became worse. What a great Service. BOB SURANOVICH is another GEM that makes certain all the customers are being treated with respect. It is always amazing that every time we are there to have our Vehicle serviced, they consistently deliver the same quality experience. We wouldn't even consider going anywhere else. Thank You Jay for all you do to maintain this level of Service. It doesn't happen by accident! More

Helpful 0

Report | Print

Best Service Dept around. You are valued and treated with respect and kindness. I love the customer waiting area and the whole service team. I would suggest to give them a try You are valued and treated with respect and kindness. I love the customer waiting area and the whole service team. I would suggest to give them a try. More

Helpful 0

Report | Print

Amazing Service, fast and efficient, and at a great price. I have the opportunity to interact with the Service manager and Sasha. Both amazing!!!! price. I have the opportunity to interact with the Service manager and Sasha. Both amazing!!!! More

Helpful 1

Report | Print

Very kind and generous, gave us all the information needed to make my decision with my purchase needed to make my decision with my purchase More

Helpful 1

Report | Print