Sport Mazda - Service Center

Everything was perfect! !! The attention to the customer and the properly diagnostic to the car. !! The attention to the customer and the properly diagnostic to the car. More

First time purchase at Sport Mazda. Got a 2022 Miata RF in Soul Red. This is a beautiful car. We call it our mini corvette. It's a hard top convertible. When people see the top go Got a 2022 Miata RF in Soul Red. This is a beautiful car. We call it our mini corvette. It's a hard top convertible. When people see the top go up and down they always say "WOW". It's a driving experience very similar to driving a really fast go kart. It is the definition of fun. I've bought a lot of cars since I moved here in 2017. Eight new cars and three used cars. I like to buy from people I like and trust. I can say that about Sport Mazda. The purchase was a no pressure experience and I got a really good deal. But where the rubber hits the road is when you have a problem and how the dealer reacts. I can only say "WOW". I had a big problem and the dealership responded immediately. They went above and beyond what I expected. I'm 62 and have lost count of the cars I've bought, but this experience was exceptional and unforgettable. I think you owe it to yourself to at least give this dealership a chance at getting your business. More

The service department has an outstanding staff and management team. Courteous, friendly and they always keep in mind customer satisfaction! management team. Courteous, friendly and they always keep in mind customer satisfaction! More

Trade-in my faulty car to get another faulty car . The person that check me in after I purchased my Chrysler asked me if I am sure I know how to drive the car. , like I never drove a day in my life.( The person that check me in after I purchased my Chrysler asked me if I am sure I know how to drive the car. , like I never drove a day in my life.( For it to be a transmission issues like I said ). He talks down to me like I do not know what I am talking about and have no knowledge of when something is wrong 😑 . Instead of him listening to my concerns he’s telling me otherwise. Not understanding that previously had issues with all my car. Nataly has been good , the mechanic has understood the issue . I was told they were going to fix it . I’ve bought this car only had it for a few days before now almost my first payment coming up and I don’t have the car paid a certain amount and now car payment is due and haven’t had the car but had the rental so that was good. Only bad experience this time around was at check-in when the guy act like I was a dummy and disregard my concerns. Instead of understanding and not telling me all cars got inspected because now it’s been weeks since my car that is inspected with transmission issues. Maybe they should train him to not state his bad judgment. The stupid question you Sure you know how to drive the car? If you’re not pressing the gas it will jam? Because I look 12 and not 29 years old or I look like I got a peanut brain and just talk to talk. Upset that this is happening for a 3rd time at Mazda understand it’s a used car I have a higher payment no gap newer car my old 2007 had gab and this car 2016 can’t get gab because of the amount of money being charged to me so that sucks. At this point I might as well get donated a car with all these problems instead of a new high payment . More

Excellent Service Dept. .Friendly and efficient. I really like the video text they send to demonstrate their work and show you any areas of concern. Top notch team. .Friendly and efficient. I really like the video text they send to demonstrate their work and show you any areas of concern. Top notch team. More

Called last minute about radio not wirelessly connecting to Apple CarPlay. They added to my service, looked over my car and did an update. Now it works. Love the video they send of the service and inspectio to Apple CarPlay. They added to my service, looked over my car and did an update. Now it works. Love the video they send of the service and inspection. More

The service department was fantastic. They addressed all of my concerns and exceeded them. I would recommend them to all my family and friends. They addressed all of my concerns and exceeded them. I would recommend them to all my family and friends. More

Service is slow now. Used to be excellent. Disappointing. 2 hours to diagnose an a/c issue and then another 2 1/2 hours to fix it Used to be excellent. Disappointing. 2 hours to diagnose an a/c issue and then another 2 1/2 hours to fix it More

I visited Mazda Dealer for regular services for my "Mazda 3 2006"...The car recently had a preventive and corrective maintenance service with yours, that I must keep with the regular services....Excellent. 3 2006"...The car recently had a preventive and corrective maintenance service with yours, that I must keep with the regular services....Excellent. More

I recently visited Sports Mazda for a regular service on my MX five. I was greeted by Paul before I had a chance to enter the building. He was very cordial and remembered me from my last visit when I purcha my MX five. I was greeted by Paul before I had a chance to enter the building. He was very cordial and remembered me from my last visit when I purchased a CX nine for my wife during a service appointment for her CX five. Paul is an exceptional human being who pays much attention to detail and explains all aspects of service and cost. He was trained by Stephen who is typically the one who I see. It is this type of customer service that makes me always want to continue to do business with them! Keep up the great work ! More