Springfield Hyundai

Wonderfull I was impressed with the pride of sales associate Keith whom just was outstanding in his ability to extend his knowledge of the product that i was in I was impressed with the pride of sales associate Keith whom just was outstanding in his ability to extend his knowledge of the product that i was interested in. Keith helped me make the decision i needed to procure the vehicle of my choice. What a wonderfully polite and smart individual sale person. I felt no pressure and was able to make financial decisions based on his out standing help in explaining the facts. I am a man who at the 63 years of car shopping definitely am happy this time. More

incredible we arrived at the dealership at approximately 10 o'clock. Cheryl was very personable an incredible help with just average credit scores. I highly reco we arrived at the dealership at approximately 10 o'clock. Cheryl was very personable an incredible help with just average credit scores. I highly recommend meeting with Cheryl for all of your new and used car needs. great experience and it only took 2 hours from the time we arrived still driving home in a brand new car. thank you so much Springfield Hyundai More

Service Very courteous and quick. The service writer helped me as soon as I arrived. Took my car in immedialtely. The interaction between the service writers Very courteous and quick. The service writer helped me as soon as I arrived. Took my car in immedialtely. The interaction between the service writers and customers was excellent More

New Car Purchase Just purchased a new sonata limited. Keith was excellent. Very patient as we went through the various models from the Elantra to the Tuscon to the E Just purchased a new sonata limited. Keith was excellent. Very patient as we went through the various models from the Elantra to the Tuscon to the Elantra GT and finally settling on the Sonato. A beautiful car and with Keith's assistance we were in and out of their in a few hours. I was also asked if I was a veteran and received a veteran's discount. I'll be looking for another car soon and I'll be sure to return. More

Great place, Awesome people, terrific car. Go and get a vehicle from Springfield Hyundai. They will treat you like family.They're very trustworthy just ask for Keith and he'll be able to take c Go and get a vehicle from Springfield Hyundai. They will treat you like family.They're very trustworthy just ask for Keith and he'll be able to take care of you.The managers Anthony, Alark and Bob were terrific. And the finance manager Gary was able to have my paperwork done in a timely fashion. It's not like some of those dealerships that keep you waiting for hours. they were fast and efficient and will always get my business. More

Easy going, no pressure, worked to get me the best deal! I have given 5 stars because this dealership isnt like others. No pressure to buy, nobody in your face forcing you to to buy now buy now. Very easy go I have given 5 stars because this dealership isnt like others. No pressure to buy, nobody in your face forcing you to to buy now buy now. Very easy going dealership that puts you first and finds you the best rate! Mike was awesome. Couldnt of asked for a better person to deal with. He gets 10 stars. Very very friendly. Great guy. More

Professional, friendly, customer focused This Dealership and Sales Rep are customer focused and strive to provide the best experience for the customer BOTH before and after the sale. I would This Dealership and Sales Rep are customer focused and strive to provide the best experience for the customer BOTH before and after the sale. I would buy here again. More

Great exerience It was an overall great experience. In the future i will be recomending this dealership to all my friends and family. Thank you for making this an eas It was an overall great experience. In the future i will be recomending this dealership to all my friends and family. Thank you for making this an easy transition. More

Great experience I have always hated the process of buying a new car until now! John made the experience quick, easy and informative ! I would recommend going to him t I have always hated the process of buying a new car until now! John made the experience quick, easy and informative ! I would recommend going to him to all my friends and have already done so ! More

Terrible Customer Service When I first went here I got an advertisement in the mail. So my mom and I went to see if we could get into a new car. After sitting for about 8 to 10 When I first went here I got an advertisement in the mail. So my mom and I went to see if we could get into a new car. After sitting for about 8 to 10 hours I did drive away with a used Santa Fe. On the test drive I heard a sound from the back tire. We were told its because of the new tires. Okay. As time went on about a few months down the road, the engine light came off and on, my gas gauge wouldnt work. It stayed under E up until I traded it in a week ago. They wouldnt fix these things, but they did rig it enough so when I drove off the lot a few days later it was broke again. But they did let me know I had to fix the fuel injection. This is the same year I bought the car. How did it pass inspections when you certified it to resell it? So since I received another letter in the mail stating they wanted to buy it back for up to 10000 dollars I decided maybe I can go back and possibly just get a new car. Well again my mom and daughter and I go up there and the people we spoke to before just looked at us. Didnt greet us or anything. They decided to send a heavy set man over to us to basically say screw you we cant help you and we know what we sold you and we dont want our lemon back. They didnt want to run credit or write down information. Just chose to look like sheep behind their big desk and stare at us. It was embarrassing and very rude! We left and went up the street to Toyota where a girl named Maria helped us and welcomed us with open arms ad a smile. Even though it was half an hour before closing. I left my information with her and she promised to call me by 2 the next day. And she did by 130! And all the stuff they said they couldnt do she did! And still got me lower payments and a newer car with no money down. I will never go back to that Hyundai dealership again. There are other names I just cant remember who else "helped" over time. More