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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.8
139 Reviews
Call Service Center (866) 651-4288

139 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

Sort by
December 05, 2023

Per our last visit, very good service. Kayla kept me informed and service was finished early. More

by IreneK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Reinhardt
Report | Print
Dec 05, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

It's good to hear you appreciated the service from St. Charles Chrysler Dodge Jeep Ram and that our team kept you well informed. We'll always try to complete services ahead of schedule for your convenience.

Helpful
November 28, 2023

Great service and helpful, kind and nice. Great work and quick to attend customers. Highly recommend More

by Juanpino454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Report | Print
Nov 29, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your recommendation, and glad to hear that you value our quick customer service at St. Charles Chrysler Dodge Jeep Ram. Thank you for your support!

Helpful
November 08, 2023

Had an early appointment, slipped away for breakfast and arrived back to the completed service- ahead of my expectations. More

by keonithomas100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Nov 09, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Appreciate your positive feedback about our prompt service at St. Charles Chrysler Dodge Jeep Ram. We strive for efficient, timely work like this for all customers.

Helpful
November 06, 2023

Quick and courteous service, I was kept informed on how long it would take and it was as promised. More

by aannoreno06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
Nov 07, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello. Thank you for choosing to see our Service Team here at St. Charles Chrysler Dodge Jeep Ram for your service needs. It is rewarding to see that you received quick and courteous service, and were kept informed throughout the process. We appreciate your feedback and hope you choose us again for any future service needs.

Helpful
November 05, 2023

The service was fine was taken in right away Didn’t seem like over a 2 hour wait More

by Konrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
Nov 05, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your fantastic 5-star review. Our Service Team is pleased to know that the service was fine and that you were taken in right away, with no need for a long 2-hour wait. Your feedback is much appreciated, and we're here to ensure your continued satisfaction. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again at St. Charles Chrysler Dodge Jeep Ram.

Helpful
October 29, 2023

This was my first visit to STC CDJR. My Ram was not operating correctly. Despite the shop being very busy, they were able to diagnose the problem and fix it within 24 hours. Everyone More

by Jennifer F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Dutkovich
Report | Print
Oct 30, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello Jennifer. We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our pleasant and friendly Service Team. We're glad to learn that you left St. Charles Chrysler Dodge Jeep Ram pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

Helpful
October 26, 2023

The service department is very responsive and helpful. Bryan is great to work with. I had a very good experience with some warrantee work on my Jeep. More

by lschmidt1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thanks for this amazing review! Responsive and helpful assistance is always valued by our Service Team. Come see us here at St. Charles Chrysler Dodge Jeep Ram for any of your future vehicle needs.

Helpful
October 25, 2023

Ron and Marty helped me with my fiancés grand Cherokee in service and really went above and beyond with the level of service! I would recommend them and this dealer to everyone. Excellent job! More

by JoeOriger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty from service. Awesome job
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Helpful
October 25, 2023

Oil change and tire rotation was quick and easy. Joe from Service was super courteous. More

by pjp
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
Oct 25, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team was courteous while providing fast and efficient services for your oil change and tire rotation. Please reach out to St. Charles Chrysler Dodge Jeep Ram if we can be of any further assistance.

Helpful
October 25, 2023

The service manager was very helpful and assisted us with our next appointment for issues covered under warranty. More

by Gomez9196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Becker
Report | Print
Oct 25, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team provided efficient services and was helpful assisting you for your next appointment. Please reach out to St. Charles Chrysler Dodge Jeep Ram if we can be of any further assistance.

Helpful
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