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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.8
139 Reviews
Call Service Center (866) 651-4288

139 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

Sort by
September 13, 2023

Service was quick and organized. I was happy with the communication we had before service More

by Dougpankow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kenealy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your positive review and rating. We are happy to learn that you received timely service from our Service Department at St. Charles Chrysler Dodge Jeep Ram, please feel free to let us know if there is anything else we can do for you.

Helpful
September 10, 2023

Always professional and easy to work with. Will continue to give them our business in the future! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Chris, thank you for your kind review of St. Charles Chrysler Dodge Jeep Ram. We are so glad that you continue to have professional experiences with our location and we look forward to working with you again someday!

Helpful
September 06, 2023

Most recent service visit was fast and professional. All work was completed with no concerns or issues. The facility was clean and well organized. Their waiting room was clean and comfortable. The s More

by Zks0030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dove - service advisor
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Sep 07, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to appreciate our building, and leave us this great five-star review. We are so pleased to read that our Service Team was knowledgeable, friendly, efficient, and professional during your visit. We're glad you came in, and thank you for trusting us with your vehicle. Our team will be happy to assist you with anything you need on your next visit at St. Charles Chrysler Dodge Jeep Ram.

Helpful
September 01, 2023

We always have a good experience no matter what I bring my Renegade in for .Everyone is very nice and informative. More

by yolah3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the name but Nate did do a Courtesy call to make sure everything was fine with our visit.
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Sep 04, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

It makes us very happy to have your outstanding five-star review of how you always have a good experience bringing in your Jeep Renegade to St. Charles Chrysler Dodge Jeep Ram. We are grateful for your trust in our Service Team to be very nice and informative to best meet your needs. Thank you for your business and we value you as a customer.

Helpful
August 20, 2023

Very easy to work with and very helpful and honest and I would definitely recommend them to friends and family More

by donnazartler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Czeck
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Aug 21, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Donna, thank you so much for your kind feedback. We are happy to learn that you received honest and helpful care from our staff at St. Charles Chrysler Dodge Jeep Ram and we truly appreciate your recommendation! Take care.

Helpful
August 17, 2023

Quick and courtesy service. The service writer was very informative, offered to have my car washed and kept me up to date on the the service progress. More

by mikep260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Aug 17, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thank you so much for taking the time to leave us this great review. We are delighted to read that our Service Team was quick, courteous, informative, offered to have your vehicle washed and kept you updated through the process. It was a pleasure assisting you here at St. Charles Chrysler Dodge Jeep Ram, please reach out to us for any assistance. Have a great day!

Helpful
August 10, 2023

Paul was my service manager. , and every time I go in, he is the person that I want to talk to. I setup my appointments through him. he knows what is needed with my car, and gives More

by McAlpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from service
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Aug 11, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of St. Charles Chrysler Dodge Jeep Ram. It is wonderful to see that our Service Team provided you with communicative assistance throughout your visit and it would be our pleasure to work with you again in the future.

Helpful
August 09, 2023

Every time I go in for service I leave very satisfied with the dealership! They alway do a good job and make sure the customer leaves happy! More

by Nelly N
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
Aug 10, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Nelly, we are grateful you took the time to leave this positive review. It is elating to learn that our Service Team did a great job and made sure you left happy. Your satisfaction means a lot to us, and we truly appreciate you choosing St. Charles Chrysler Dodge Jeep Ram for all of your automotive needs.

Helpful
July 26, 2023

Everything was done exactly how they said it would be done and it was done in the timeframe. They said it would be. More

by Allydey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
Jul 26, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thanks for this glowing review. It is so great to know our team did everything how it was supposed to be done in a timely manner. Feel free to visit us again here at St. Charles Chrysler Dodge Jeep Ram anytime!

Helpful
July 18, 2023

Average waiting time work done professionally. More than willing to help and answer questions. Would recommend this dealership More

by Jmgwes122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Alanis. 3132
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Jul 19, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We are happy to have received your four-star review and are grateful for your trust in our professional Service Team to answer all of your questions. Thank you for your kind recommendation to us here at St. Charles Chrysler Dodge Jeep Ram. If there is anything we can do to assist, please let us know.

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