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St Cloud Toyota

Waite Park, MN

4.6
5,523 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,523 reviews

May 09, 2025

Normally excellent service, this experience was terrible It took 2.5 hours for an oil change and tire rotation. More

by BSPARR926
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

I had texted the salesperson asking if some items could be done by the dealership before I purchase it since I was paying asking price. He verbally told me that they would do everything on the list except More

by rwuellner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Greene
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our sales manager, Alex Darsow, at 320-253-2581 at your earliest convenience.

April 30, 2025

The people are very friendly! The service wait time was a little long even tho I had a scheduled appointment - but the waiting room had nice seating with some tables More

by froggi222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

St Cloud Toyota responded

Thank you for the positive feedback! We truly appreciate your support and look forward to serving you again.

April 28, 2025

We don't buy vehicles very often ~ we keep them a long time. This was a good buying experience. More

by wendysc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 27, 2025

Vehicle smelled bad after the service, and still smells bad. Prided myself on having still having the new car smell four years later. Whomever did my service this last time either needs to take a bath, s More

by CROWEBOY1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

April 27, 2025

Super fast same-day service, took care of everything at one time, very detailed, above & beyond service and my car smelled brand new! Highly recommend!!! More

by ANGELIC-PUCK.2Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 27, 2025

They got me in at the end of the day and that was very appreciated. More

by funkster2618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 27, 2025

They completed a quick and thorough inspection and work on my vehicle. When the work was completed Nathan explained the result of the inspection so I could understand. More

by TLWOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 24, 2025

I always have great costumer service here. Everyone is very down to earth and not so “salesman” like. I never feel pressured. More

by Lindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

April 22, 2025

Rob our service manager is the best … Thank you so much ! Our visit was great ! More

by WOODYLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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