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St Cloud Toyota

Waite Park, MN

4.6
5,548 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,548 reviews

September 22, 2021

The service department at St Cloud Toyota has always been excellent. I may not like what they tell me I need but I have to trust that they are right even if they tell me I need four new tires when one can't More

by joytom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer!

September 22, 2021

They were able to fit me with only a days notice and did a great job checking out everything More

by kdewey98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 22, 2021

I brought my new vehicle in for its first free service. Dan Pope was very friendly and explained the paperwork well. More

by wadeI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 21, 2021

Overpriced and too many add ons that are not approved ie took my es330 in for a oil change 300 dollars More

by CRMOORMAN
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elem
Sep 22, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

September 20, 2021

The team was great from sales to finance. I walked in without an appointment and was greeted immediately and on a test drive within a few minutes. There was no pressure to buy, but a willingness to answ More

by GLORIA.THOMPSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Feldewerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 20, 2021

Salesman ( Ishmael ) did an excellent job.Can’t say that Salesman ( Ishmael ) did an excellent job. Can’t say that for the manager,quoted price and then said he made a mistake. If it wouldn’t have been for More

by RROIGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismail Abukar
Sep 20, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback, Ron! We appreciate having you as a customer!

September 20, 2021

Service writer is good to work with. However service is poor. I get my oil changed there because I have free oil changed from the purchase of the vehicle however when I left after a simple oil change I get More

by TRVYOTA98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry we missed the mark in this case. We would like to learn more about this situation. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

September 20, 2021

Always professional but also personable...many people willing to offer assistance while you are waiting for your salesman...good coffee More

by ALBOESCHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 19, 2021

The service department squeezed us in without a appointment when they were told we needed the car ready to attend my mother's funeral. That's service. More

by DAYCAREMOMSRULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 19, 2021

How can you beat sharing what you want, then arriving at the dealership with 75% of the work done already? Well drove in with my trade-in, drove out with this brand new Rav4 Hybrid in just a little over an More

by CLOQUETHOUSING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Arnold, Mick Henkemeyer
Sep 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

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