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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,121 Reviews

3,121 Reviews of St Cloud Toyota - Service Center

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September 21, 2025

Always pleased with the service, however, I didn't anticipate waiting an hour & 20 min. for the tire rotation...Please advise of time needed, at next service appt. Thanks! More

by ~
Recommend Dealer
Yes
Employees Worked With
Fernando was very helpful, in person, when I made this appointment.
September 20, 2025

All good, very professional service. Really enjoyed the video and car wash. Will recommend to others! More

by scottlindenfelser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I enjoyed a cost free tire rotation because I purchased my tires there. I didn't have to wait long in the waiting area. More

by KRISTINHALONEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 10, 2025

The service department were fast, efficient and easy to work with. All charges were fully explained in easy to understand terms More

by gkittok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Sep 15, 2025 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

September 09, 2025

The dealership in and of itself i would rate as good. The same with the service department. However, when i was in town i needed the services of the service department. My car was under a manufacturers w More

by Gary B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service and parts director, Ben Becker, at 320-253-2581 if there's anything else we can do for you.

September 06, 2025

Always trust their analysis of car needs and their ability to take care of things More

by CLASEMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 06, 2025

Routine maintenance. The service mgr , Nate explained everything well. Service was done on a timely basis. More

by JACK6G
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 05, 2025

The team at St Cloud Toyota is always top-notch. From sales to service, and everything in between, I always know that I'm good hands with competent, capable, and knowledgeable professionals! More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent
Sep 09, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 04, 2025

Service was slow. In for warranty work and annual service which was supposed to be covered. The bill was over $700 on a vehicle with 5000 miles. Took another hour t More

by dhigh2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Dockendorf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service and parts director, Ben Becker, at 320-253-2581 at your earliest convenience.

August 29, 2025

I love St. Cloud Toyota Service Center. I feel they are honest and thorough. Sharmeta is the best! She explained everything so well and was so friendly. My late More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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