
Stamford Hyundai
Stamford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Poor business practices… I would avoid Stamford Hyundai. Even a shady used car dealer puts in more effort. The story: I initially reached out to Stamford Hyundai, because they had the exact used Infin Even a shady used car dealer puts in more effort. The story: I initially reached out to Stamford Hyundai, because they had the exact used Infiniti I was looking for. I spoke with a sales person Evan numerous times over a 4 day period. I explained that I lived pretty far (1.5 hours away), and I needed as much info as possible on the car. Evan told me the car was in great shape, and had no excessive wear. The day prior to making the trip; he put me in touch with Kevin (sales manager) to negotiate a warranty in the price of the car. Kevin upsold the car, and explained how “aggressively priced” the vehicle was (being a one owner with a clean history). Basically a typical sales manager routine, and said that was the best he could do. I left the conversation by telling Kevin that I would take the trip the following day to look at the car, and potentially purchase on the spot. Fast forward to the following day… I drove out to CT (took me over 2 hours with traffic). A sales person pulls the car around for me to look at. I was beyond SHOCKED when I looked at the car. - The car looked like it was used for off-roading. There was dirt/mud on the inside and outside (interior being the most dirty). - The front bumper clips were out of place - The engine valves had a tapping sound (definitely more the others that I had already looked at prior). - There was a noticeable gash on the lower portion of the rear bumper The car wasn’t detailed or clean at all. ZERO effort!! It was so nasty, I wouldn’t even get in the car (wish I had taken pictures). I couldn’t believe that a professional car dealership didn’t bother to detail the car prior to listing. THEY EVEN HAVE A CARWASH DIRECTLY NEXT DOOR! To make matters even worse, the salesperson lied about how long they had the car. He said that the car was “just brought in a week prior, and they didn’t have a chance to clean after the shop finished with it”. Meanwhile, a previous sales person said they had that car for over three weeks. I spent 5 minutes (at most) looking at the car, hopped in my truck, and left. I was so frustrated that I didn’t even ask to speak with Kevin So to put into perspective.. - I drove slightly over 3.5 hours round trip, and spent 5 minutes looking at the vehicle. - The condition of the car was misrepresented. I want reimbursement for my gas, tolls, and time. I’m filing a better business bureau complaint. I even called Kevin on my way home, and he didn’t bother to call me back. More
Terrible experience with salespeople that are careless. Barely doing enough to close the deal and absolutely no care afterwards. If you want to be respected, go elsewhere or handpick your salesperson befor Barely doing enough to close the deal and absolutely no care afterwards. If you want to be respected, go elsewhere or handpick your salesperson before getting stuck. More
waiting on a refund check for months. john sullivan is handling it. my mailing address seems to be an issue john sullivan is handling it. my mailing address seems to be an issue More
I’ve bought 6 cars from this dealership. Service and everyone who I have been in contact with have been great Service and everyone who I have been in contact with have been great More
Thank you Jonathan Dorvil for making my car purchase very easy and simple. Jonathan was very knowledgeable and kind to work with. Thank you for a great experience easy and simple. Jonathan was very knowledgeable and kind to work with. Thank you for a great experience More
The personel at the dealership of Hyundai Stamford is always PROFESSIONAL AND CONSUMER CENTRIC with options available to help customers at any time. always PROFESSIONAL AND CONSUMER CENTRIC with options available to help customers at any time. More
Johnny Quezada was very helpful and cortesious. He patiently gave me updates on the status of maintenance required, price involved and also, he was precise in timing. Thank you Johnny! He patiently gave me updates on the status of maintenance required, price involved and also, he was precise in timing. Thank you Johnny! More
Jada, Michaela and George couldn't have been more helpful when I had my 2019 Tuscon towed to the dealership. I'm a picky customer and ask for a lot. Not only did my knock sensor go limp, I had regular servic when I had my 2019 Tuscon towed to the dealership. I'm a picky customer and ask for a lot. Not only did my knock sensor go limp, I had regular servicing scheduled plus needed several repairs. Brakes & rotors fixed, flushing systems and new tires. The bill added up and I asked for a discount, which was immediately granted. That didn't stop me from asking for coupons to be honored, which I knew was a reach... Staff is very professional, courteous and tries to give you what you ask for. More
Received a text on Feb 25 only after I wrote another review on here with the current situation of my service. Unfortunately I don’t get answers or contact from anyone unless I write on here, was told on review on here with the current situation of my service. Unfortunately I don’t get answers or contact from anyone unless I write on here, was told on Feb. 25th I was second on the loaner list and would be ready by Thursday or Friday of that week. That’s the last thing I heard. I followed up immediately with an ask and got no response and am left waiting for work that wasn’t corrected the first time I brought car in for 5 days. My engine light is on with an engine control system warning and I have had no help or assistance to correct work they did not complete. I’d really just like to resolve this and have the work completed and be properly contacted by the service manager than to have to keep this up but I’m at a loss for how to even get in touch with someone to make this happen as Alex the service manager only reached out to me once and didn’t give me a direct number for him I haven’t had any luck in this dealership doing the job correctly. More
Terrible experience. Took almost 5 weeks to get registration and they lost my EZPass. I was charged outrageous $899. Dealer documentation fee hoping I would get superio Took almost 5 weeks to get registration and they lost my EZPass. I was charged outrageous $899. Dealer documentation fee hoping I would get superior service but no one helped even though I sent numerous emails and texts. Dealer will likely respond saying "apologies and will look into this" but I doubt they will offer one penny refund of doc fee. Really hurts as I'm a retired senior More