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Stan McNabb Chevrolet Cadillac of Columbia
Columbia, TN
1,535 Reviews
Since 1980, Stan McNabb has been going by the old school rule of "treating others the way you want to be treated." We are excited to bring this level of service to our new Chevy Cadillac dealership in Columbia,
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,535 reviews
December 29, 2020
I was very pleased with the quality of the work done to my truck. Very few dealership bother with quality anymore, I was also very pleased with the time in which they were able to get it done even though f my truck. Very few dealership bother with quality anymore, I was also very pleased with the time in which they were able to get it done even though fixing one problem found another one you still managed take care of it probably. And I found play employees to be very courteous respectful I would have no problem sending anybody Peter dealership thank you. More
by DZIMM414
Verified Customer
Helpful December 29, 2020
One place that's Worried about there money and that's all they worry about you would think you would want your consumers happy leaving there not mad cuz they charged me 120 just to have my car looked the lad they worry about you would think you would want your consumers happy leaving there not mad cuz they charged me 120 just to have my car looked the lady made sure to remind me about 5 times that i owe 120 on top of wanting to charge me 500 dollars for one simple part to be replaced on a 2015 car that took me 45 mins to do my self iv had past problems just as bad as this if not worse ..more then half of the people that work there look at you like your just plain stupid anyone that goes here please get 2nd opions on your cars and truck cause this place aint about making there consumers happy what so ever its all about how much money they can get out of you and put in there pocket More
by Zombie
December 28, 2020
Fantastic experience from start to finish. Andrew was Fantastic experience from start to finish. Andrew was quite a bit of fun to work with. The truck is awesome. I could not be more pleased. Fantastic experience from start to finish. Andrew was quite a bit of fun to work with. The truck is awesome. I could not be more pleased. More
by matthewcqc7
Employees Worked With
Chris Johnson, Andrew True, David Sykes
December 24, 2020
They took excellent care of my daughters car. She was worried that its was gonna cost a fortune for things to be fixed and your service representative helped calm her down. Thanks worried that its was gonna cost a fortune for things to be fixed and your service representative helped calm her down. Thanks More
by Elliottra22
Employees Worked With
Patrick Carlson
December 24, 2020
Service attendees were very professional . They offered to take me home since the problem was going to take a couple of hours wait time. They also came back and picked me up. to take me home since the problem was going to take a couple of hours wait time. They also came back and picked me up. More
by FERRIBY1
Employees Worked With
December 24, 2020
Found vehicle I was looking for and very friendly and helpful staff. Happy to refer family and friends to shop here when looking for a new or used vehicle helpful staff. Happy to refer family and friends to shop here when looking for a new or used vehicle More
by tgmarcinek
December 21, 2020
Nice people to work with on purchasing vehicle called and answered questions when asked tried to make purchase easy and quick answered questions and gave info and answered questions when asked tried to make purchase easy and quick answered questions and gave info More
by kaylafinch25
December 21, 2020
Arrinson was very personable and took the stress out of the buying process. Delivered on all levels. Quality person, quality sales person. Ask for him if you visit. the buying process. Delivered on all levels. Quality person, quality sales person. Ask for him if you visit. More
by ericshelton03
December 19, 2020
Mechanically speaking as far as the process of purchasing a vehicle, the dealership did everything they were supposed to do. However, they lack the finesse of customer service. They failed miserably to creat a vehicle, the dealership did everything they were supposed to do. However, they lack the finesse of customer service. They failed miserably to create the environment for me as the customer to feel welcome and after making what mini would consider a major purchase, I had to beg for a full tank of gas for my GMC Yukon XL Denali. Additionally, I had to bring the vehicle back to have it vacuumed out again after they presented the vehicle as clean and detailed to have things as large as a goldfish snack treat left under the rear seat that was clearly visible at night just sticking your head into the vehicle. I wasn’t looking for Chick-fil-A level customer service but I was looking to have been made to feel welcome. UNSAT More
by howellleftwich
December 19, 2020
We found my daughters dream car and everyone made the process so easy. They were not just trying to make the sale. Thank you to Ron and the whole team. process so easy. They were not just trying to make the sale. Thank you to Ron and the whole team. More
by moonangel76
