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Stohlman Automotive
Vienna, VA
1,380 Reviews
Stohlman Automotive is a family owned and operated dealership serving the Washington Metro area for over 80 years. We are proud to be the #1 volume dealer in the area for VW and Subaru. Not only will you find the area's best selection and pricing, but you will find a culture of professionals that care about their customers. On those rare occasions when we fall short of expectations, we will do our best to rectify the concern as quickly and fairly as possible. Thank you for checking us out online, and please stop in for a closer look. We are conveniently located in Tysons Corner, just a mile from 495. We also have a second Subaru store in Sterling, VA to serve you.
Now with Extended Service and Parts Hours for your convenience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,380 reviews
July 26, 2023
Deeply grateful for the Subaru team to service my vehicle after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repai after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repair and part services. Thanks to the entire Subaru team and mechanic who squeezed me in on this emergency. More
by jhevansdc
Employees Worked With
Helpful June 30, 2023
This employee is exceedingly rude and lacks any basic social skills necessary to perform the job of a manager. I have dealt with him several times, and while I love every other thing about this location, social skills necessary to perform the job of a manager. I have dealt with him several times, and while I love every other thing about this location, I will be taking my car elsewhere for service in the future strictly due to this employees conduct. I have dealt with him multiple times and he talks down to customers, is unaccommodating, and seems to have zero concept of customer service. If this is how he treats all customers, I hope this location works with him to learn proper business conduct. More
by jebell14
Employees Worked With
June 07, 2023
We've purchased our last three cars from Stohlman, and have always felt like we treated fairly. They were great to work with, and made the process easy. have always felt like we treated fairly. They were great to work with, and made the process easy. More
by crgannon
Employees Worked With
June 01, 2023
Took my car in for repair. Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and slow, so there was no reason to charge me for that assessment, so I told them just to diagnose the air. He called me back with a $3600 quote. They apparently decided to check the whole car, additionally finding an “oil leak in the vacuum system.” I told him I had not seen any oil on my driveway and he said it was all internal. He said they would not even sell a car with those problems and that VW would buy it for $500 and then scrap it. I told him I was going to pick the car up. When my daughter went to pick the car up it would not start, the battery was dead; there had been no problems with the battery. She told them about the problem and they said the alternator was broken and they would need to fix it before she could drive it home. Apparently the car not starting was a small fact not noticed during the in depth diagnosis. They were then rude when the tow truck came and refused to help her move the car out of the garage. In fact the tow truck driver had to tell them, a couple of times, to move as they were standing in front of the car as as he was punching the car by himself. WE BOUGHT OUR CAR AT STOLMANS AND USED THEY SELL FOR 8-11 THOUSAND DOLLARS. When it arrived at a local garage I told him what happened and the quote and he asked if they offered to buy it for $500!! THERE WAS NO OIL LEAK. I have never felt more scammed in my life. If you have an existing warranty certainly take your car to them as there is little motivation for them to scam you. But if your car is out of warranty take your car at your own risk, buyer beware! More
by zymaze
Employees Worked With
Other Employees :
Do not know who I talked with
April 10, 2023
Victor the service manager at Stohlman Suburu is not just an outstanding individual but also extremely knowledgeable about automobiles. He provides top of the line service. an outstanding individual but also extremely knowledgeable about automobiles. He provides top of the line service. More
by Rbapna61
Employees Worked With
April 06, 2023
Carlos has always been courteous, professional and delivers as promised. It’s a pleasure dealing with him. Thank you! delivers as promised. It’s a pleasure dealing with him. Thank you! More
by Al Z
Employees Worked With
March 21, 2023
They don't call it a stealership for nothing. Went to get an oil change. Was upsold on replacing cabin and air filter at $75 each, in addition to the $75 oil change. Total cost ended at $225, Went to get an oil change. Was upsold on replacing cabin and air filter at $75 each, in addition to the $75 oil change. Total cost ended at $225, after all charges. The equivalent XX-mile service would've been $180. The shop foreman, not even a manager, offered me $10 off. This isn't the first time they've done this either. Just goes to show, even though it's a Subaru, it's still a stealership. More
by Dissatisfied
Employees Worked With
March 06, 2023
Excellent service; when it was found that extra work was needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-ac needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-action glitches found and no post-service adjustments have been needed. One very minor flaw in the process: the dealer's billing software still needs a bit of fine tuning. (That issue resolved expeditiously) More
by EvansCW
Employees Worked With
