Subaru Superstore

Wonderfully smooth car purchase! Ron Lundberg was my sales associate. He listened to my needs and my desires, found me a car I loved and he made it happen. He was knowledgeable and pe Ron Lundberg was my sales associate. He listened to my needs and my desires, found me a car I loved and he made it happen. He was knowledgeable and personable and caring. Every one else in the place was welcoming and nice. The business manager Alex Aaslid helped me through the finance part which was one of the easiest experiences I have ever had. Camill Kaminski the delivery specialist was very knowledgeable and showed me everything I need to know about my new Subaru! What a great and painless car buying experience!!! Great team! I will definitely spread the word! Thanks Subaru Superstore of Chandler and especially Ron Lundberg! More

Best car dealer I have ever dealt with Subaru Superstore was the most hassle free method I have ever experienced in purchasing a vehicle. I made my deal online and there were no surprises w Subaru Superstore was the most hassle free method I have ever experienced in purchasing a vehicle. I made my deal online and there were no surprises when I came in to pickup my car. There was no haggling, no pressure to buy any extras and I was pleasantly surprised to find out my package included 2 yrs of free maintenance. I will definitely purchase my next vehicle there, and would recommend them to anyone looking for a hassle free car purchasing experience. More

Takes way too long to get your car serviced! We set our appointment for a routine oil change 2 weeks ahead. On the day of, we arrived 10-20 minutes early. The service desk manager remarked how 2 We set our appointment for a routine oil change 2 weeks ahead. On the day of, we arrived 10-20 minutes early. The service desk manager remarked how 2 cars scheduled earlier than us weren’t there yet. We waited 3 HOURS for our car to get an oil change! 3 HOURS! After 2.5 hours and an uncomfortable nap later, I went to the desk to ask what was taking so long. The manager said they must have gone to lunch. Oh no kidding, huh? Terrible service and experience. I will never go back for any kind of services here. More

Amazing Service! Great service and care for their customers. It actually made getting a car a pleasant experience! I really appreciated the kindness from Charlie and h Great service and care for their customers. It actually made getting a car a pleasant experience! I really appreciated the kindness from Charlie and how he made the overall buying experience very comfortable. I would definitely recommend checking them out if you're looking to purchase any car. More

My 2017 Forester was totaled by a drunk driver When turning left, my Forester was totaled by a drunk driver running a red light. When the adjuster determined it was irreparable, I called John who When turning left, my Forester was totaled by a drunk driver running a red light. When the adjuster determined it was irreparable, I called John who worked hard to find me a new Forester. I came in the next day and decided on a Crosstrek. My buying experience with John has always been superb--honest, direct and painless. I really appreciated John's effort to find a car I could drive out with so quickly. He's always wonderful to work with. While I appreciate my terrific buying experience, I'm somewhat disappointed in some aspects of the 2019 Forester and Crosstrek. Half the console dials are dim and barely readable in bright sunlight with sunglasses unlike my 2017 Forester. I'm no longer able to play my Apple Ipod Touch either through Apply Play or by USB which I was able to use in my 2017 Forester by USB and in a loner Kia Soul. However, I'm very grateful for how I was able to walk away from a major accident virtually injury free because of how well built my 2017 Forester was. More

Excellent Service , top notch level of care. I came in unannounced for what I thought was the end of the world. On a very busy day it appeared, Steve put me at ease and , top notch level of care. I came in unannounced for what I thought was the end of the world. On a very busy day it appeared, Steve put me at ease and handled my care as if I was the lone customer. I was on the road in an hour and he had them wash my car while also checking and topping off my washer fluid. Truly exceptional and above expectations. Thank you More

Great dealership. Especially the service department. I purchased my Outback here, and the experience was terrific, very easy, no pressure. But what keeps me coming back and the reason I will purchase thr I purchased my Outback here, and the experience was terrific, very easy, no pressure. But what keeps me coming back and the reason I will purchase through them again is Jerry Zack in the service department. I trust Jerry and he always goes above and beyond. I swore many years ago I would never use a dealership for servicing -- Jerry has changed my mind. More

Found my forever dealer Great sales experience here almost 2 years ago now! Walked away with a 5 year newer car, for the same car payment and I had negative equity. Best deci Great sales experience here almost 2 years ago now! Walked away with a 5 year newer car, for the same car payment and I had negative equity. Best decision I’ve made in terms of cars, coming to Subaru Superstore of Chandler. Service team is great too! Jerry In Service is very professional and makes needing your car serviced a painless experience. More

Great dealer with great employees This is the third car we have bought from them. Darby was the best. He worked with us throughout the entire car buying process so that we came away wi This is the third car we have bought from them. Darby was the best. He worked with us throughout the entire car buying process so that we came away with a new car and convenience that we had the best deal. More

Phenomenal Service I have been working with Jerry Zack for 5 years in the service department. He is outstanding! He takes the time to explain things to me and gives me I have been working with Jerry Zack for 5 years in the service department. He is outstanding! He takes the time to explain things to me and gives me options. He is friendly and professional. He always goes the extra mile to make sure I am taken care of. Once, he even walked me through how to check something under the hood via phone. I knew he was busy but he took the time to help me. I have been so impressed with Jerry over the years, I have absolute trust and respect for him. I live 30 miles from the dealership and work 60 miles from the dealership. Jerry always works with me so that I can get the service I need without affecting my work schedule. Thank you Jerry! More