Subaru Superstore of Surprise

Mark was simply put, Wonderful". From the moment I arrive until the moment I left, he kept me aware of everything going on with the inspection of my car and the oil drip that I went From the moment I arrive until the moment I left, he kept me aware of everything going on with the inspection of my car and the oil drip that I went ther to have them look at. The technician reviewed what needed to be looked, found a minor issue caused by Firestone Car Care and advised me it would cost less if I took the car back to Firestone and let them repair the oil leak. Subaru could have fixed it but Mark indicated they would have to empty the oil, replace the oversized wask Firestone put in (that was causinat's exactly whg the slow oil leak), put in new clean oil and charge me foe an oil change which Firestone should do for free. ThAT'S EXACTLY WHAT i DID. fIRESTONE CORRECTED WHAT THEY DID WRONG AND DID NOT CHARGE ME. Thank you Mark and your technician. More

Had a nail in my tire and they managed to squeeze me in. Only took about an hour which was fantastic. Only took about an hour which was fantastic. More

Great hassle free experience from the time we walked in, went on test drives, given offer and met with finance. Start to end process was phenomenal. Best car buying experience I have had! went on test drives, given offer and met with finance. Start to end process was phenomenal. Best car buying experience I have had! More

Had nail in left front tire. Told me not repairable. Mark ordered new coming from CA. Mark arranged a loaner to use. Mark called me Friday letting me know car was ready I wasn' Told me not repairable. Mark ordered new coming from CA. Mark arranged a loaner to use. Mark called me Friday letting me know car was ready I wasn't able to get to dealer that Friday, but he said I could wait until Saturday. Went to pick up car and it was ready. So happy to have it back! The black Subaru Forester was really nice although I am very happy with my beautiful Blue Saphire. More

Excellent customer service for my daughter's first car purchase. We went to another dealership first and we bought from this one due to the professionalism of the staff. purchase. We went to another dealership first and we bought from this one due to the professionalism of the staff. More

Collyn and Jeff helped me greatly! Helped me to find the perfect match and deal Helped me to find the perfect match and deal More

My wife and I had a great experience. Jeff made sure that all of our questions were answered and provided a detailed explanation of all of the features on the car, provided us an appraisa Jeff made sure that all of our questions were answered and provided a detailed explanation of all of the features on the car, provided us an appraisal of our trade-in in a timely manner, and upon purchase, made sure that we were familiar with all of the features before we left the dealership. Overall, I have to say that was one of the best car buying experiences I’ve ever had, and I bought a lot of cars! I highly recommend this dealership if you’re in the market for a car More

Sandy was great to work with! Easy process just wish i would have asked someone to show me how to work all the bells and whistles when I picked up the car. Easy process just wish i would have asked someone to show me how to work all the bells and whistles when I picked up the car. More

Great relaxed dealership. Nice selection of Subaru's to choose from. Excellent service department to take care of your car as well. Nice selection of Subaru's to choose from. Excellent service department to take care of your car as well. More

Excellent, professional service, outstanding customer service with no pressure whatsoever! Good value for the money. service with no pressure whatsoever! Good value for the money. More