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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
713 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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713 Reviews of Five Star Subaru of Grapevine - Service Center
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April 19, 2024
Mike Ohanesian, my service advisor, was so helpful and very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! very knowledgeable. He took the time to keep me updated on the status of the repairs. Thank you Mike! More
by Victor
Employees Worked With
Helpful April 18, 2024
Fantastic service. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. Pleasant staff and expeditious expert service. They took great care of us here and answered all questions. We’d highly recommend this dealership. More
by Bienjames2023
April 17, 2024
Wonderful customer service, was quickly helped. Needed a battery replacement. Afterwards wasn’t informed of resets. Needed a battery replacement. Afterwards wasn’t informed of resets. More
by AnxiousOK
Employees Worked With
April 13, 2024
Always friendly, thorough and prompt. Service area is clean and relaxing. From sales to service you couldn’t ask for a better customer experience. Service area is clean and relaxing. From sales to service you couldn’t ask for a better customer experience. More
by gaylabarrow
Employees Worked With
April 12, 2024
Jason Womack and Jose Zambrano in the Service Department took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly addres took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly address and resolve my problem is greatly appreciated! More
by jar.pet92
April 11, 2024
Dropped my car off for service and the advisor said to do change the oil, etc. plus rotate and balance the tires would take about 90 minutes. He called 45 minutes later and said my car was ready to go. change the oil, etc. plus rotate and balance the tires would take about 90 minutes. He called 45 minutes later and said my car was ready to go. More
by wausaugulfcoast
Employees Worked With
Colin Housknecht
April 10, 2024
Excellent service, car was inspected, oil charged, filter replaced, washed and cleaned. That's why I always return to them each time. replaced, washed and cleaned. That's why I always return to them each time. More
by Besa.Bauta
April 10, 2024
Colin took great care of me as my service advisor. He was polite, performed a walk around inspection, updated me throughout the process and even took the time to review my vehicle’s multi-point inspec He was polite, performed a walk around inspection, updated me throughout the process and even took the time to review my vehicle’s multi-point inspection with me. Corey, my technician, was very knowledgeable. He not only fixed my car quickly, but he fixed it right the first time. Jason, the service manager, made sure that I was comfortable and well taken care of during my visit. Five Stars are not enough. These folks are worth 10s across the board! More
by ryanmurray1
April 09, 2024
Went in for an oil change and tire rotation and my Service Rep Mike was polite, professional and helpful. Mike gave an estimate of when the car would be ready and the car was done and washed before th Service Rep Mike was polite, professional and helpful. Mike gave an estimate of when the car would be ready and the car was done and washed before the time estimated. The waiting area was clean, comfortable and fully stocked with snacks and drinks. Highest recommendation possible!! More
by chipanderson
Employees Worked With
