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Subaru of Gwinnett
Duluth, GA
5,241 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,241 reviews
January 03, 2022
Awesome crew! Helped me get into a new Crosstrek and work through a plethora of issues on my end. through a plethora of issues on my end. More
by SARAH.UNDERWOOD
Verified CustomerEmployees Worked With
January 03, 2022
While I am normally pleased with Subaru of Gwinett, that was not the case when I recently took my forester in for a Starlink update. I arranged the date and time more than a week in advance, explaining tha was not the case when I recently took my forester in for a Starlink update. I arranged the date and time more than a week in advance, explaining that I live an hour and 15 minutes to an hour and a half away and wanted to avoid Atlanta traffic, so I scheduled an 11;30 appointment. When I arrived that morning, having arranged through subaru of Gwinett to have a loaner, I was told that my car wouldn't be ready until "possibly" the next afternoon late. No reason for the delay was offered and I was so shocked, I didn't think to ask why. When I said there was no way I was going to make another trip to Atlanta the next day, the service person did offer to bring the car to me. While not optimum, I agreed because I could not drive back there due to other conflicts. The service person called the next day to tell me that they were having lots of problems installing the updates in various cars and I would not get my car back until the next day. (Wednesday) The person bringing the car did arrive at the time they specified and he was an exceptionally nice young man, even checked to make sure my phone was programmed and working and hadn't been affected by the update. The service person with whom I dealt was also nice, but I felt more consideration should have been given to someone who drove that far and then was told they might have to come back the next day. I mentioned that the whole aggravating issue could have been avoided if they had simply CALLED me to let me know they were not going to be able to honor my appointment and I could have rescheduled. I suspect they knew earlier that morning that they weren't going to meet the appointment time, but just didn't take the time to consider other possible ways to handle the problem. Based on the other interactions I have had with this dealership, I will continue to use them but will probably pester them with many more questions the day of an appointment prior to driving there. More
by ALTAMOSELEY
Employees Worked With
Richard somebody
January 01, 2022
Subaru of Gwinnett made my purchase super easy. Their team had me in and out in no time with a brand new vehicle. team had me in and out in no time with a brand new vehicle. More
by M.FULLER0907
January 01, 2022
Friendly. Great communication, details very well explained. No pressure, willing to listen, understanding Custormer whole process excellent explained. No pressure, willing to listen, understanding Custormer whole process excellent More
by ADETILOYE
December 31, 2021
Great service as usual. Unfortunately they forgot to reset engine oil etc so I had to look that up online in order to make multiple messages go away. reset engine oil etc so I had to look that up online in order to make multiple messages go away. More
by JWJ0
Employees Worked With
Richard
December 31, 2021
Jeff Bowman is an excellent service professional! He is very diligent and cares about the car and the customer experience. very diligent and cares about the car and the customer experience. More
by CSUBBARAYAN
Employees Worked With
December 30, 2021
Great service from everyone at Subaru from the minute I arrive at service check in till my car is ready for pickup. I really appreciate the loaner car that was provided too - thank you Subaru!! arrive at service check in till my car is ready for pickup. I really appreciate the loaner car that was provided too - thank you Subaru!! More
by EFRISSELL
Employees Worked With
Mr. McCoy & staff
