
Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Y’all are the nicest people. Everyone I have ever engaged with at Subaru Gwinnett have been first of all extremely friendly,patient,kind, and fun. The best attitudes and willingness to be helpful. This was o with at Subaru Gwinnett have been first of all extremely friendly,patient,kind, and fun. The best attitudes and willingness to be helpful. This was our third vehicle purchased at this dealership. First one a 2014 Forrester . It had a mysterious squeaking brake issue. Y’all weren’t satisfied until it was resolved. Second one 2018 Crosstrek. Had a leak in the roof area that resulted in a paddle forming in front floorboard every time it rained. Was a kink in a drainage tube on drivers side above windshield. Again y’all were relentless in finding the problem and resolving it. I especially want to thank MATTHEW BUCKLES my salesman and JASON BRYANT the finance guy who made paying for the car quick and easy. ☮️❤️🍷🐈 Suzanne Gailey More
People were great facility good with plenty of spaced seating. Only problem was part had to be ordered. Hard to write 25 words . They rescheduled and ordered part offered a loaner all with no prompting seating. Only problem was part had to be ordered. Hard to write 25 words . They rescheduled and ordered part offered a loaner all with no prompting. More
Request service department not to wash car but they ignored instructions. The service here is good or bad depending on who you deal with, but I would becareful. ignored instructions. The service here is good or bad depending on who you deal with, but I would becareful. More
Kyle is awesome. He is great to work with and knowledgeable and treat me like a value customer. Get me a rental car and have me informed when the car is ready to pick up so I don't have to wait a knowledgeable and treat me like a value customer. Get me a rental car and have me informed when the car is ready to pick up so I don't have to wait at the dealership. More
Really great customer service conpare to my first time experience. My service advisor was great, Issa. I think that is how you spell his name but I really want to give him the credit. He worked with me wi experience. My service advisor was great, Issa. I think that is how you spell his name but I really want to give him the credit. He worked with me with my work schedule and got every issue looked at that I brought up. Couldn't ask for more especially when dealing with car dealerships. More
Came away with a nice car, however, not being familiar with the control system on this car, I felt vulnerable to my potential mistakes, etc. Fortunately got home OK and fortunate too to find that a neigh with the control system on this car, I felt vulnerable to my potential mistakes, etc. Fortunately got home OK and fortunate too to find that a neighbor is 'checked out' on up-to-date Subaru controls, etc. Guess I should've specified I wanted the 'old fashioned' version of my 'new' car. Joe Davis More
Great and professional. Have my dream car. Worth the waiting.will come back again and recommend to the other. My family are all great Subaru fan. waiting.will come back again and recommend to the other. My family are all great Subaru fan. More
Richard Kulcsar resolved every issue noted. Since the service was going to be lengthy, he offered a loaner car on the spot (no pleading or manager approvals)! Very appreciated to be treated respectfully. service was going to be lengthy, he offered a loaner car on the spot (no pleading or manager approvals)! Very appreciated to be treated respectfully. More
Richard was awesome. Appreciated his honesty about timing of replacements needed with some things I could wait on and other things I needed before an upcoming road trip. He went above and beyond in service! of replacements needed with some things I could wait on and other things I needed before an upcoming road trip. He went above and beyond in service! More
I always take my car to Subaru of Gwinnett for service. The customer service is top notch and they always stand by their work. When I purchased new tires there, they couldn’t get the tires balanced right. The customer service is top notch and they always stand by their work. When I purchased new tires there, they couldn’t get the tires balanced right. They quickly provided a loaner that I kept until they were certain the issue was resolved. We’re so happy with their level of service, we take our other cars there too! More