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Subaru of Gwinnett

Duluth, GA

4.6
5,225 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,225 reviews

September 09, 2021

Y’all are the nicest people. Everyone I have ever engaged with at Subaru Gwinnett have been first of all extremely friendly,patient,kind, and fun. The best attitudes and willingness to be helpful. This was o More

by SUZANNEGAILEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bryant
Sep 13, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2021

People were great facility good with plenty of spaced seating. Only problem was part had to be ordered. Hard to write 25 words . They rescheduled and ordered part offered a loaner all with no prompting More

by VoodooEd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Sep 09, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2021

Request service department not to wash car but they ignored instructions. The service here is good or bad depending on who you deal with, but I would becareful. More

by WH2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
September 07, 2021

Kyle is awesome. He is great to work with and knowledgeable and treat me like a value customer. Get me a rental car and have me informed when the car is ready to pick up so I don't have to wait a More

by HON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Sep 08, 2021 -

Subaru of Gwinnett responded

Hi Hon, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope to be of service to you again! Take care!

September 04, 2021

Really great customer service conpare to my first time experience. My service advisor was great, Issa. I think that is how you spell his name but I really want to give him the credit. He worked with me wi More

by XIONG_OLIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Sep 07, 2021 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to Issa here at Subaru of Gwinnett! Thank you so much for choosing Subaru of Gwinnett as your first choice for service!

September 04, 2021

Came away with a nice car, however, not being familiar with the control system on this car, I felt vulnerable to my potential mistakes, etc. Fortunately got home OK and fortunate too to find that a neigh More

by JOSEPHDAVIS99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodene "Jodie" Brown
September 04, 2021

Great and professional. Have my dream car. Worth the waiting.will come back again and recommend to the other. My family are all great Subaru fan. More

by HANWENZHANG0102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hynson
Sep 07, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 02, 2021

Richard Kulcsar resolved every issue noted. Since the service was going to be lengthy, he offered a loaner car on the spot (no pleading or manager approvals)! Very appreciated to be treated respectfully. More

by LLMYERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kulcsar
Sep 04, 2021 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to Richard here at Subaru of Gwinnett! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 01, 2021

Richard was awesome. Appreciated his honesty about timing of replacements needed with some things I could wait on and other things I needed before an upcoming road trip. He went above and beyond in service! More

by PEGGSLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard K
Sep 02, 2021 -

Subaru of Gwinnett responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 01, 2021

I always take my car to Subaru of Gwinnett for service. The customer service is top notch and they always stand by their work. When I purchased new tires there, they couldn’t get the tires balanced right. More

by JULIE S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Subaru of Gwinnett responded

Hi Julie, we strive for a high level of customer satisfaction in all aspects of our dealership. We are always more than happy to assist you if anything else comes up. Take care!

Sep 02, 2021 -

Subaru of Gwinnett responded

Hi Julie, we strive for a high level of customer satisfaction in all aspects of our dealership. We are always more than happy to assist you if anything else comes up. Take care!

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