Subaru of Gwinnett

Subaru of Gwinnett did a fantastic job selling me a Crosstrek. A couple of weeks before, I had purchased a Subaru Outback from another dealership - but had reached out to Subaru of Gwinnett in my proce Crosstrek. A couple of weeks before, I had purchased a Subaru Outback from another dealership - but had reached out to Subaru of Gwinnett in my process. They did not have the vehicle in stock that I was looking for, but were very professional and offered support into the future. That future came a few weeks later when I needed to purchase a vehicle for my college age son. Tyler Jones (our salesperson) did a great job helping us make the decision between a Crosstrek and a WRX. No pressure, and a great price. I would recommend them any day. More

Misdiagnosis of a CVT transmission. The attempted repair was a CVT pump replacement only to have the transmission fail 400 miles later The attempted repair was a CVT pump replacement only to have the transmission fail 400 miles later More

My experience here at this dealership was very good. Very nice staff and they took care of me Very nice staff and they took care of me More

Good service. The valet service was great. Service tech was good. Now I’m just filling up words to reach the minimum…! The valet service was great. Service tech was good. Now I’m just filling up words to reach the minimum…! More

Great experience Would recommend to anyone looking for a Subaru. Looking to learn more about the car when we come back for review a Subaru. Looking to learn more about the car when we come back for review More

We definitely liked this dealer and had a welcoming and great expertise. I would never go to the Subaru dealer in Cumming ever again . I have had several had experiences at that dealer n this dealer made u great expertise. I would never go to the Subaru dealer in Cumming ever again . I have had several had experiences at that dealer n this dealer made up for it. Damir osmanbasic was the best and we will send everyone to him. Down to watch, cared and really went out of his way to make sure everything was perfect before we left More

They are efficient , quick, kind and always give me A rental Car for free while I wait on my car To be serviced rental Car for free while I wait on my car To be serviced More

Took my car in because it had a computer problem. Was told that, yes, it was the main computer module that needed to be replaced. That's fine. I have a 2006 Outback. Only has 180k miles on it. So Was told that, yes, it was the main computer module that needed to be replaced. That's fine. I have a 2006 Outback. Only has 180k miles on it. So they replaced it for just under $1,300.00. Good price. After I got it back, after 2 weeks or so some of the warning lights cam flashing on again. I had my local guy clear the errors and tool it back down to Gwinnett to have them look at it. Tuan Nyguen told me that it was not under warranty because it was a refurbished part. I was shocked! He never told me that! He then tried to convince me that he had discussed it with me. NOT TRUE! I told him he better get it fixed! What a JERK! And a LIAR! It has not happened again. More

My first time needing to take it to a dealer (normally nervous about that process). Had a big issue with my 2020 Forester where all the lights came on, cruise was out, warning lights of death flashing. nervous about that process). Had a big issue with my 2020 Forester where all the lights came on, cruise was out, warning lights of death flashing. Luckily for me I bought an extended warranty from my lender, saved me big time. Jeff was spot on, no issues, great information about what was wrong (he knew right away) and they got me on the road. Overall above my expectations and I appreciate him helping me get back on the road. Thumbs up from this firefighter!! More

Ana Jones helped me with the car and numbers I wanted! ! She was very smart understanding how to make things work for me ! She was very smart understanding how to make things work for me More