Subaru of Gwinnett

Awesome customer service every single time I return. Keep up the hard work subaru dealer Keep up the hard work subaru dealer More

As usual, great customer service! Wifi is good and plenty of space to work (if you want). Wifi is good and plenty of space to work (if you want). More

Everyone is polite, very accommodating and goes beyond the call of service. Thank you so much the call of service. Thank you so much More

Jeff was very knowledgeable and kept me informed of the status of the repairs during the process. status of the repairs during the process. More

I received great service. I live in Buckhead, but choose to use Subaru of Gwinnett due to the quality of service I have received from the day I purchased my latest Subaru. T I live in Buckhead, but choose to use Subaru of Gwinnett due to the quality of service I have received from the day I purchased my latest Subaru. The pick up service is invaluable and one of the reasons I choose this dealership. More

He was quick friendly upbeat of tempo. He explained his findings precisely as we got in. He gave me his business card so I can contact him at any point during the visit. I'll explain the r He explained his findings precisely as we got in. He gave me his business card so I can contact him at any point during the visit. I'll explain the recall he helped explain the findings as well. Is knowledge was world class and effort was wonderful. More

I got new brakes, new tires and I had to replace the front struts due to alignment issues. The brake work and tire replacement was fine. They were competitive on the tire price. They had to order a left front struts due to alignment issues. The brake work and tire replacement was fine. They were competitive on the tire price. They had to order a left strut and I was told they ordered the wrong one so my repair was delayed by several days. The replacements were also very expensive and I could have gotten this work done elsewhere for significantly less, I believe, but I didn't want to ruin a new set of tires with bad alignment while I went elsewhere to get the struts replaced. Subaru of Gwinnett gave me a complimentary loaner vehicle which was very much appreciated. I was also told my windshield wipers were streaking and I was originally quoted $119 for wiper replacement but the standard price was something like $49 so I declined that repair. I'll assume that was a mistaken quote rather than an attempt to gouge. Overall, I've been going to Subaru of Gwinnett since I purchased my 2011 Outback from them and they've generally been great to deal with. They're certainly not the least expensive repair shop out there but their work has been reliable. More

Salespersons need to be aware of customer relationship is important not customer no service except Adam Anderson. He is your asset. important not customer no service except Adam Anderson. He is your asset. More

Within 6 days the Honda Civic I wanted to purchase developed a computer malfunction. The dealership agreed to repair a dent because it was a deal-breaker. They did not inform me of the computer issue developed a computer malfunction. The dealership agreed to repair a dent because it was a deal-breaker. They did not inform me of the computer issue so I was prevented from making an informed decision. Because of that the car remains with the dealer. They are a discredit to the Subaru brand. More

Everyone I dealt with throughout the entire buying process was great. I didn't feel pressured at any time and I was able to get all my questions answered. process was great. I didn't feel pressured at any time and I was able to get all my questions answered. More