Subaru of Gwinnett

I was met with a friendly greeting as I drove into the service area and promptly pointed to Issa, my service tech. He explained what needed to be done and showed me to the waiting area asking if I needed service area and promptly pointed to Issa, my service tech. He explained what needed to be done and showed me to the waiting area asking if I needed anything. Service was done in the expected time frame and I was on my way. Both Professional and friendly. More

Tuan was ready for me right away and got to work on servicing my car. While I was there I had a comfortable place to sit and was texted when my car was ready for pickup. Great people all around from wh servicing my car. While I was there I had a comfortable place to sit and was texted when my car was ready for pickup. Great people all around from when I first bought my car to the services thereafter. More

Not entirely happy with corporate Subaru business practices and this dealership was no different in my personal opinion. I don’t purchase a vehicle based on love. Although impressive and important practices and this dealership was no different in my personal opinion. I don’t purchase a vehicle based on love. Although impressive and important to confidence in a dealership, perhaps less investment in high end decor of dealerships could result in a reduction in vehicle pricing. More

Everyone on the staff at he dealership was polite, courteous, professional, and responsive at all times. courteous, professional, and responsive at all times. More

Jeff has been a lifesaver for us. He has given us outstanding service and gone to bat for me when a part did not perform correctly and it was replaced. He is always ready to help. He has given us outstanding service and gone to bat for me when a part did not perform correctly and it was replaced. He is always ready to help. More

I've always felt quite comfortable bringing my Outback here for all of my service needs. However on my last visit (11-30) I was put off by the service dept's new method of communicating via phone texts, here for all of my service needs. However on my last visit (11-30) I was put off by the service dept's new method of communicating via phone texts, ultimately listing all my vehicle's needs, but without any descriptions. I was being asked to sign off on maintenance services from a LIST IN A TEXT!I don't know enough about cars to make sound maintenance decisions based on that type of list, without details. I replied for rep to come see me, and we got it worked out. Not all modern methods make for good customer service. More

Everyone is always so friendly, helpful and honest - I actually enjoy coming in for service actually enjoy coming in for service More

Subaru of Gwinnett has not disappointed me yet. I am so pleased with the outstanding services that Issa provides. I witness him going over and beyond for another one of his customers, which testifi I am so pleased with the outstanding services that Issa provides. I witness him going over and beyond for another one of his customers, which testifies that his performance is more than just a job. He exceeds my expectations of a service provider. More

John was great and very helpful. I will get service done here in the future. 5 stars I will get service done here in the future. 5 stars More

Very accommodating to my schedule and gets the things that need to be done, done. Been with them for years will keep going for service. that need to be done, done. Been with them for years will keep going for service. More