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Subaru of Gwinnett

Duluth, GA

4.6
5,225 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,225 reviews

August 22, 2023

Your team was quite efficient in getting my car ready for a future road trip. Thanks! More

by DRERICKSON31416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Drerickson31416, thanks for your great review, and for giving our dealership such a high star rating! We hope you had a great trip & look forward to seeing you for your next visit!

August 22, 2023

I had a good experience with my car servicing. Liked the communication and the entire process, very systematic. More

by PAL.PRIYANKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Pal.priyanka, thank you for your kind words! We're happy we could help. Thank you so much for choosing Subaru of Gwinnett as your first choice for service!

August 20, 2023

Excellent in staff for service and hospitality. Genuine concern for working details for needed costly repairs. More

by OPASPILSBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Sep 28, 2023 -

Subaru of Gwinnett responded

Opaspilsbury, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

August 20, 2023

Brought my car in to have new tire put on. Tire sensor triggered within a few hours. Sheduled appointment to have sensor reset, Subaru said it was. Drove 6 miles sensor came back on. had to More

by RUTHAHARDY
Recommend Dealer
No
Employees Worked With
Hailey Armour
Sep 28, 2023 -

Subaru of Gwinnett responded

Ruthahardy, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Thanks for taking the time to express your honest concerns. If you would like to discuss this matter further please reach out to our Service Manager, Michael Gallardo at mgallardo@subaruofgwinnett.com or (678)584-7260 and he would be happy to help restore your confidence back in our dealership.

August 20, 2023

The dealer was relatively nice, as one should be when anticipating a nice commission, but I felt rushed to buy the car. The dealer wasn’t upfront about its accident history, or that it wasn’t a certi More

by APERRY1395
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bryant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Aperry1395, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss this matter further please reach out to our Sales Manager, Rich Little at rlittle@subaruofgwinnett.com or (678)584-7200. We always look for opportunities to improve and we hope you are enjoying your new vehicle. Safe travels!

August 19, 2023

The team was very friendly and approaching. We are very satisfied by their service. Looking forward to get a new car in future from same dealer. More

by YASH THAKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hooten
Sep 28, 2023 -

Subaru of Gwinnett responded

Yash Thaker, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 19, 2023

good good good good good good service good service good environment Good service, good environment, thoughtful service attitude More

by ZHOUTIEJUN1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Anderson, Hailey Armour
Sep 28, 2023 -

Subaru of Gwinnett responded

Zhoutiejun1974, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2023

Normally service here is pretty good, but this visit took much longer than expected (estimate was 1.5 hrs, I ended up waiting there for 5 hrs). They were very busy though. My service advisor seemed to be sw More

by ERYTHRINAEQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Armour
Sep 28, 2023 -

Subaru of Gwinnett responded

Erythrinaeq, we are so disappointed to learn of this situation you have described. If you would like to discuss your experience in more detail, please give us a call at (678) 475-3500 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

August 18, 2023

Shaun Was great in helping with my issue, unfortunately I have to wait for the Part. More

by AL.SAJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
Sep 28, 2023 -

Subaru of Gwinnett responded

Al.saju, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2023

The experience was as pleasant as it could be jeff said it would be 2.30 hours and it was 100 percent ready it that time the car was clean at a reasonable price . More

by THOMASSWAN5432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Thomasswan5432, thank you for your kind words! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

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