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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

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February 28, 2024

Always have a good experience here. The facility is great and the staff is knowledgeable and professional. More

by RHEERMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Excellent service and facility Pleasure to take my Outlback there for service. Friendly staff and techs. More

by CAPTAINGIGGS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim WIllis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston, Tiffani Ho
February 28, 2024

Jeff and the dealership have worked hard to make sure my Crosstreck is exactly the car I need. More

by NANCYADARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston, John Anderson, Hailey Armour, Jeremiah Ramirez
February 27, 2024

The service is fast, the customer service team is great. The waiting room is top notch. More

by Karl.hrenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

The dealership looks very nice and clean. The service department is large and very very busy. The service department adds additional service fees and charges that other dealerships do not cha More

by allenjared959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy with Buc-ees hoodie
February 27, 2024

Friendly service. Wait time was reasonable. Lounge area had wide variety of drinks and snacks. Bathrooms were super clean. More

by genesiso95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Service Manager, Michael is very professional. Always friendly, and makes time to address any concerns. More

by PECHOFAMILY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Anderson, Hailey Armour
February 23, 2024

Appreciate the cleanliness and promptness of the service staff. I always feel welcomed and appreciated. More

by TWOJACKETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan (Service Advisor)
February 23, 2024

Jeff is the best when it comes to service and taking care of customers. Subaru is very lucky to have an employee like him. More

by n.quevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

There is enough money to be made without pushing unnecessary services and asking for 15 words, when 10 work for me. More

by BKTAYLOR2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tuan nguyen
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