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Subaru of Jacksonville

Jacksonville, FL

5.0
9,297 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond. We Only Do Subaru - And We Are Passionate About It Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other. More Value - Better Selection - Better Peace of Mind Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter. You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area. Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area. We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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10800 Atlantic Blvd

Jacksonville, FL

32225

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Showing 9,297 reviews

May 17, 2023

We had a pleasant experience at the Subaru dealership. Kevin and Ovidio were both very helpful and answered all of our questions. More

by Wizard
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hickle
May 19, 2023 -

Subaru of Jacksonville responded

We're so glad you had such a great experience with Kevin & Ovidio! Thank you for the great review and for being part of our SOJAX family!

May 17, 2023

I had an awesome experience with Nando- he was very attentive and you can tell that he really cares about his customers. Buying a used car, there was some damage on the front bumper- Nando got with the More

by bonniestar
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nando DiPasquale
May 19, 2023 -

Subaru of Jacksonville responded

We're so glad we were able to help you and that you're happy with your experience. Thank you for being part of the SOJAX family!

May 17, 2023

Love the staff and the service dept, great dealership! I will never go anywhere else! More

by Brokenhalo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Subaru of Jacksonville responded

We love you! Thank you for being part of the SOJAX family and for the great review!

May 17, 2023

Service department is great. Very professional and helpful. Highly recommend this dealership for auto purchase and subsequent service needs. More

by Subaru JAX Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Subaru of Jacksonville responded

Thank you so much for the great review and 5-stars. We're so glad you have had such a great experience with our team. Thanks for being part of our SOJAX family!

May 17, 2023

Nando is great! This is the second car I have purchased from him, and he was equally helpful and patient both times. Thank you for the great service!! More

by morgannepercevault
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nando DiPasquale
May 19, 2023 -

Subaru of Jacksonville responded

Thank you so much for the kind words and trusting us twice to help you with your vehicle! We love having you as part of our SOJAX family!

May 17, 2023

I was there 6 hrs buying our car. We picked the car we wanted in about 30min. 6 hrs to get into finance was discouraging. I had a few problems in service. But,Brad North, took care o More

by kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Pitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Subaru of Jacksonville responded

Kevin, we are so sorry to read your review and truly apologize for the long wait. It's not normally how we do business and we are so sorry that was what you experienced with us. We have brought this to the attention of our management team so we can ensure it doesn't happen again. Thank you for the feedback!

May 17, 2023

Smart car so I think it’s stupid that there is a gas tank symbol on the dashboard with an arrow pointing to the left, but my gas tank is on the right! Loving car More

by lespierpont
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nando DiPasquale
May 19, 2023 -

Subaru of Jacksonville responded

We're so glad you're enjoying your New Subaru! Sorry about the awkward symbol! Thank you for being part of the SOJAX family!

May 16, 2023

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry, Emily Billman
May 16, 2023 -

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 15, 2023

We were welcomed. KP was friendly, personable and knowledgeable. We did not feel pressured. The loan closing agent was also friendly and knowledgeable. Very good exper More

by ronald.seibert3605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylief "KP" Peebles
May 15, 2023 -

Subaru of Jacksonville responded

Thanks for the review and for choosing SOJAX. We are so glad to have you as part of our family!

May 15, 2023

Kyle took great care of us and volunteered information that was unknown to us, even after we had decided to buy. Wished I had received a bit more for my trade in, but I guess that happens to all of us. More

by bobdeano
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shifflett
May 15, 2023 -

Subaru of Jacksonville responded

Thank you for the great review and the feedback! We appreciate you being part of our SOJAX family!

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