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Subaru of Jacksonville

Jacksonville, FL

5.0
9,352 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond. We Only Do Subaru - And We Are Passionate About It Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other. More Value - Better Selection - Better Peace of Mind Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter. You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area. Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area. We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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10800 Atlantic Blvd

Jacksonville, FL

32225

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Showing 9,366 reviews

September 27, 2021

Husband & I bought our first Subaru today. Juan was very knowledgeable & friendly! Nice to do business with! More

by amanda.evans01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
September 25, 2021

Easy, transparent and a pleasure to deal with both for service and sales departments during my visit today. More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Schneid in Sales while I waited for service. Can’t remember who I dealt with for service.
September 25, 2021

Well I didn't think I was going to be able to get the car I wanted but Jerome let me know that if I put enough down I can get basically whatever I want. I wish I had had more time to look at the contract. It More

by Pdonaldson14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Rhone
Sep 27, 2021 -

Subaru of Jacksonville responded

Thank you for speaking with us and allowing us to revisit the purchase with you and explain the taxes and purchased items. As always, we welcome you to come by or call back if you have any other questions. We appreciate your feedback and look forward to seeing you again. Enjoy your Wilderness!

Sep 27, 2021 -

Pdonaldson14 responded

Redacted

Sep 27, 2021 -

Subaru of Jacksonville responded

We apologize for the confusion. Our General Sales Manager, Daniel Kane, will be calling you shortly to discuss the contract line by line and hopefully get this straightened out. Thank you for your feedback and we look forward to speaking to you soon. If there is a certain phone # you'd prefer us to use, please feel free to private message us with that number. Thank you.

Sep 29, 2021 -

Subaru of Jacksonville responded

Thank you for speaking with us and know that we are here any time you need us!

September 25, 2021

Outstanding service department always deliver under quote and on less time. I appre iated that all employees were masked. Shows they care about their employees as well as custonets More

by Mslucie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

The Service Department is fabulous with customers service, efficient and friendly-always letting me know what to expect and how long it should take. Kudos to Gabe, Josh, and Michael B, all fantastic More

by luna
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda, Gabriel Mulkey, Michael Berry
September 25, 2021

Great knowledgeable and customer service focused team. They were extremely helpful. We discussed the services we needed and when they found something that needed to be fixed, Michael immediately called u More

by Gusgaeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

We are very pleased with the service; we were in and out within an hour. More

by Pleased in Jacksonville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Always a pleasure to get my car serviced here - they are consistently so friendly and efficient. The guy who checked me in upon arrival also deserved special kudos - he made sure I was helped when the custo More

by Colibri.staug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Very quick service and friendly team. Gave me a quick synopsis of the results when they brought the car out. Very pleased with the whole experience! More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

I had a wonderful experience at Subaru of Jacksonville. David was very helpful, yet placed no pressure. This was my first Subaru purchase. I now understand all the hype. Thank you David and Subaru of More

by Kalll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dombrowski
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