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Subaru of Jacksonville
Jacksonville, FL
9,441 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,441 reviews
April 23, 2019
The best customer service and ease of purchase This was the best car buying experience ever. Right from the start with friendly and knowledgeable attention to all of my questions. To their willingn This was the best car buying experience ever. Right from the start with friendly and knowledgeable attention to all of my questions. To their willingness to help me with the price of the car with no hasseling. Which helped me feel like I got an amazing deal. To driving the car to my house since I had gone to the dealership by myself. They both just went out of their way to make this so easy. I love my car!!!! More
by Beth3456
April 23, 2019
Service Gabriel helped me today and was professional with my car service and paperwork. He explained everything clearly to me which I appreciate. Always a g Gabriel helped me today and was professional with my car service and paperwork. He explained everything clearly to me which I appreciate. Always a good experience at Subaru. More
by JenE
Employees Worked With
Gabriel Mulkey
April 23, 2019
Best Car Buying Experience I went and test drove vehicles multiple times trying to narrow down which vehicle would be the best fit for me. The sales associates were very patient I went and test drove vehicles multiple times trying to narrow down which vehicle would be the best fit for me. The sales associates were very patient and willing to give me recommendations on what may be best. The associates were very informed and answered all of my questions. They allowed me to make my decision on my own time table and did not push me to make a decision. More
by IAA
April 22, 2019
Only car dealer I've had a totally positive experience with Like my Subaru itself, I have very few - if any - complaints with this dealership. I bought my second Subaru from them for that very reason. They go o Like my Subaru itself, I have very few - if any - complaints with this dealership. I bought my second Subaru from them for that very reason. They go out of their way to make your experience with them a good one. I am a totally satisfied customer. More
by H2Ocolor
Employees Worked With
Other Employees :
Kevin McCarthy, Josh Sereda, Steven Wall, Gabriel Mulkey
April 22, 2019
Great service! We appreciate the great service that we always receive at Subaru of Jacksonville. They kept us informed during the process and made it as painless as We appreciate the great service that we always receive at Subaru of Jacksonville. They kept us informed during the process and made it as painless as possible. We highly recommend them. More
by salinfl
Employees Worked With
Josh Sereda, Jennifer Becker
April 22, 2019
Great service rep I have worked with Steven as my service rep for the last 3 years at Subaru of Jacksonville. He has been great to work with, kind and always efficient. I have worked with Steven as my service rep for the last 3 years at Subaru of Jacksonville. He has been great to work with, kind and always efficient. He has worked with me on issues when I needed work done and even went so far to bring me to work one day when a loaner was no longer available! He always goes the extra mile and I never feel like I'm getting bad advice. More
by arubino
Employees Worked With
Steven Wall
April 22, 2019
Service for out of towner first rate! I was very satisfied with ALL aspects of my service trip. The only aspect that did not measure up to equal my hometown dealer were some customer loung I was very satisfied with ALL aspects of my service trip. The only aspect that did not measure up to equal my hometown dealer were some customer lounge amenities (soda fountain; warm fresh baked cookies; popcorn;) that I have NEVER found any where else in 60 years of. new car buying in multiple dealership. More
by den40
Employees Worked With
Max Talbert, Gabriel Mulkey
April 20, 2019
Great experience as always I've been coming to the Subaru of Jacksonville location since I bought my Subaru Forester XT new in 2015 and every time they take care of me and my ca I've been coming to the Subaru of Jacksonville location since I bought my Subaru Forester XT new in 2015 and every time they take care of me and my car with great care and detail. The staff are friendly and informative and conscience of your concerns and will take the extra time to satisfy those concerns. The prices are competitive and the quality of work is great. More
by Bass8246
Employees Worked With
Kevin McCarthy, Max Talbert, Gabriel Mulkey
April 20, 2019
New car buy Had very good experience and the sales person I dealt with was extremely freindly and prices were really good. Sales room was nice and clean. Had very good experience and the sales person I dealt with was extremely freindly and prices were really good. Sales room was nice and clean. More
by Marc 7777
April 19, 2019
OUTSTANDING SERVICE My 2014 Forester had the AC compressor replaced. Two days later it was blowing hot air again. I took it back and they replaced the evaporator at no My 2014 Forester had the AC compressor replaced. Two days later it was blowing hot air again. I took it back and they replaced the evaporator at no charge which was not diagnosed until the new compressor was installed. They furnished a loaner car both times and I was completely blown away with the high level of customer service. Josh and the others in Subaru service have my accolades. More
by etullyiii
Employees Worked With
Kevin McCarthy, Josh Sereda
