Subaru of Jacksonville

Repeat customer . . . upgraded to a 2015 Outback . . . I purchased my first Subaru from Subaru of Jacksonville back in May 2011 (when they had a location near Orange Park). Bruce Holmes was my salesman I purchased my first Subaru from Subaru of Jacksonville back in May 2011 (when they had a location near Orange Park). Bruce Holmes was my salesman back then. He's professional, but also very easy going and exhibits the tried and true old school salesmanship that you don't find too often nowadays. He showed me the ins and outs of the Subaru Forester back then based on my preferences. The General Manager Daniel Kane ensured my experience was first rate. He made sure I got a good trade in value along with a great price on the Forester back then. Fast forward to August 18, 2015. I ended up trading my 2011 Forester towards the new 2015 Outback after paying off the Forester. The all new 2015 Outback is better, bigger, and fully loaded. Just what I wanted. Bruce Holmes again was my salesman and made sure all my needs and questions were addressed. The General Manager Daniel Kane again gave me a very good trade value on my Forester and a superb price on the 2015 Outback. The experience from start to finish was very easy and I couldn't be more satisfied as a customer. The most important thing for me about my purchase experience is that I was assisted by familiar and trustworthy individuals I previously dealt with. I didn't have to go through the hassle of dealing with cut throat car salesmen who simply wants a sale. Bruce Holmes and Daniel Kane earned my repeat business and loyalty as a customer with my first experience back in 2011. I look forward to buying another Subaru from Subaru of Jacksonville in about 6-7 years after I thoroughly enjoy my 2015 Outback and I hope Bruce and Daniel will be around then. More

Wonderful Car Buying Experience! Buying a car through Subaru of Jacksonville was a truly great experience! Juan was very thorough and friendly and we felt right at home while picking Buying a car through Subaru of Jacksonville was a truly great experience! Juan was very thorough and friendly and we felt right at home while picking our new car! We would recommend Subaru Of Jacksonville to anyone looking to have a smooth and relaxing car buying experience. We will definitely be back when we are ready to purchase another car! We are in LOVE with our new Forester :) ~Lee and Jessica Robinson More

Forester Outstanding service at this dealership. Bought a Forester for my son and daughter because of how safe it is with the EyeSight package. The car is so c Outstanding service at this dealership. Bought a Forester for my son and daughter because of how safe it is with the EyeSight package. The car is so comfortable and roomy, it's really a pleasure to drive. We worked with Frank Woods, a very pleasant gentleman. Frank gave us a great price, very honest, great treatment. Anita Clarkson helped us with the paperwork since we are from out of state. Very happy with the experience, a lovely dealership, Anita was a joy and five stars for Frank. More

Purchase of New Forester My wife and I stopped by Subaru of Jacksonville to take a look at the new Forester. We were 2 months away from an expiring lease on our 2011 RAV4 and My wife and I stopped by Subaru of Jacksonville to take a look at the new Forester. We were 2 months away from an expiring lease on our 2011 RAV4 and needed to find a replacement. There we met Frank Woods, a very knowledgeable Subaru salesman, who answered all of our questions, showed us everything one might want to know about the Forester and provided us with a test drive in the 2015 model. We were very impressed with the car and decided to look into the financial side of a deal. We received all the answers to our financial questions and, most importantly, a buyout of the remaining portion of our lease on the RAV4. They got us a very good rate of interest and really made the entire sales process quite easy. So, thanks to Frank, our inquiry about the Forester became a purchase of a new 2015 model and was literally completed overnight. We were quite pleased with the experience and are also pleased with the new vehicle. More

Delivery in less than an hour I got to love the 2015 Legacy (the car sells by itself) when I visited the Subaru of Orange Park, but the sales manager misinformed me about the disco I got to love the 2015 Legacy (the car sells by itself) when I visited the Subaru of Orange Park, but the sales manager misinformed me about the discount that I am entitle to as an active duty military. (I felt they were insulting my intelligence!) I drove to Subaru of Jacksonville, they had the car that I wanted on their lot ( 2015 Legacy fresh off the truck still in wraps), they were very clear about the military entitlement (2% less than the invoice) and after a pleasant conversation with the sales manager, he basically offerred me $500 more than the Orange Park did for my trade. I drove the car off their lot 45 minutes after I walked in the showroom. The sales person, the sales manager, and the finance manager were very friendly and didn't have to wait to see neither one of them. I didn't have to even go to the finance manager's office, she came to the sales person's desk and finished the deal without pusing any products on me. Overall, I enjoyed their professionalism very much and will return to buy another car for my wife within the next five years. More

Super Subaru One of the best car buying experiences I've had. Soooo very knowledgeable, friendly, and patient. I had a difficult time choosing between the forester One of the best car buying experiences I've had. Soooo very knowledgeable, friendly, and patient. I had a difficult time choosing between the forester and the outback. David Dombrowski suggested after driving both to make a list of features that each had. I'd done some research before I arrived, but this side by side comparison really helped me the most.. Chose the 2015 outback and can not be any more pleased. Quick prep, quick paperwork- (Anita Clarkson was delightful to work with in finance-) quick out the door. AWESOME.. LOVE the car, and dealership! More

Awesome experience. Worth the drive from other side of state Mark Minter was a great help through the whole process of buying the car. He was very friendly, and made the process quick and very stress free. I was Mark Minter was a great help through the whole process of buying the car. He was very friendly, and made the process quick and very stress free. I was very well welcomed by the entire team, and I would highly recommend this dealership for both service and buying a car. It was very well worth the drive from West Palm Beach. More

Great Experience Bruce Holmes was an outstanding Sales Associate. He returned my emails promptly and had both cars that I wanted to test drive ready when I arrived at Bruce Holmes was an outstanding Sales Associate. He returned my emails promptly and had both cars that I wanted to test drive ready when I arrived at the dealership. All questions were answered straight forward. Explanation of features were precise and he made me feel very relaxed. This was a very enjoyable experience. I have purchased many vehicles in my lifetime and I must say that this was the most pleasurable vehicle purchase that I have ever had. After purchasing I was introduced to the staff in the parts and service departments. What a professional and personable pleasure. I will recommend SOJ to all my friends and family. Keep up the great work! More

great experience buying a car here was fast and easy, didnt have any problems and they did everything and gave me everything i asked for without question buying a car here was fast and easy, didnt have any problems and they did everything and gave me everything i asked for without question More

Worth the drive from GA. Sabino Martinez was amazing to have as a Sales Associate. He returned calls, answered questions I had about pricing over the phone since I live out o Sabino Martinez was amazing to have as a Sales Associate. He returned calls, answered questions I had about pricing over the phone since I live out of town, and didn't add any unnecessary fees. It was such a great experience to work with someone who made such an effort to ensure I was taken care of as a customer. I will recommend SOJ to all my friends/family and will be back when I need another car. Keep up the great work. More