Subaru of Jacksonville

Feedback Very helpful and looked out for my best interest. I would recommend this dealership to everyone. You will not be disappointed. Very friendly and Very helpful and looked out for my best interest. I would recommend this dealership to everyone. You will not be disappointed. Very friendly and the price was right. More

Great Buying Experience Well done by entire staff there was no pressure but we were able to work out a great purchase and trade. We even met Mr. Porter and he was as nice as Well done by entire staff there was no pressure but we were able to work out a great purchase and trade. We even met Mr. Porter and he was as nice as he seems on TV More

Pleasant, efficient sale with no "bull" The only on-line dealer who showed interest and followed up. No "bull" or misrepresentation. Treated us (and our 4 legged children) with courtesy. Veh The only on-line dealer who showed interest and followed up. No "bull" or misrepresentation. Treated us (and our 4 legged children) with courtesy. Vehicle was exactly as represented. More

Best of the Best Facilities - 10 0ut of 10 Hours 10 Amenities 10 Location 10 Friendliness 10 Inventory Facilities - 10 0ut of 10 Hours 10 Amenities 10 Location 10 Friendliness 10 Inventory 10 Customer Ser 10 Salesman Frank Woods - 11 Administrative Anita Clarkson - 11 At no time did I feel pressured in my decision on automobile or by administration in closing. I feel I got a fair deal on both the vehicle price and on my trade in. All in all I would rate this as the best sales experience in automobiles I have had in my 79 years. Thank you Jax Subaru and especially Frank Woods. More

Outstanding customer service. Best car experience I had in many years. The staff was very professional, knowledgeable and understanding of customer needs. I never felt uncomfortab Best car experience I had in many years. The staff was very professional, knowledgeable and understanding of customer needs. I never felt uncomfortable during the entire process. Highly recommend this dealership to anyone looking for a safe and reliable car. Special thanks to Nando for helping me out thru the whole process. More

TOP NOTCH Frank Woods did a super job of assisting my wife and me in the purchase of our new Crosstrek. From the moment we arrived at the dealership, to the te Frank Woods did a super job of assisting my wife and me in the purchase of our new Crosstrek. From the moment we arrived at the dealership, to the test drive, gas fillip and ready for delivery, and filling out the paperwork for financing, he was there for everything. More

New to the Subaru Family I had spoken to 5 very satisfied Subaru owners before deciding to buy one. The introduction to the Outback by Gene was outstanding; he went over all t I had spoken to 5 very satisfied Subaru owners before deciding to buy one. The introduction to the Outback by Gene was outstanding; he went over all the features and controls in detail, and introduced me to the service team. Anita, the finance manager, went to great lengths to explain the various types of financing options. The extended warranty was not something I would consider purchasing, normally, but she pointed out the numerous advantages and I was convinced it was the way to go. I never felt pressured in the least and the warranty was well-priced. I am looking forward to working with this dealership in the future, considering their excellent customer service. More

Awesome shopping experience "Great Buying experience" - My husband and I searched for an AWD SUV for about 6 months and have experienced some bad experiences with other dealershi "Great Buying experience" - My husband and I searched for an AWD SUV for about 6 months and have experienced some bad experiences with other dealerships. On our first visit to Subaru of Jacksonville we met Jerry Johnson and Jack Tashjian who were both extremely friendly and knowledgeable. After speaking with Jerry & Jack we were convinced the Subaru was the safest and overall best SUV. Returning the following Saturday, Jerry & Jack were busy, so Erin selected Frank Woods to assist us. Jack is another very friendly and knowledgeable sales person with whom we purchased our first Subaru Outback. Phil Porter Jr. handled our financing, explained the great extended warranty options and eased our purchase jitters. We cannot say enough about how this group of people are a total pleasure to work with and make you feel like part of their family. This dealership proved that it is absolutely the best within the Jacksonville area and even within a 200 mile radius. We highly recommend this group to anyone in search of not only a great automobile; but a great family owned dealership to build a long term auto relationship. More

Awesome Experience Sean Lee helped me make the right car choice. He made me feel comfortable with my first car buying process. Anita was also great and helped with the f Sean Lee helped me make the right car choice. He made me feel comfortable with my first car buying process. Anita was also great and helped with the financial aspect. Thank you for such an awesome, pain-free experience. More

Would recommend Josh was super patient with me as I test drove and re-test drove almost every Outback they had on the lot. I liked the fact that all the options that Josh was super patient with me as I test drove and re-test drove almost every Outback they had on the lot. I liked the fact that all the options that I never get were not pushed hard on my during the financing stage. More