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Subaru of Jacksonville
Jacksonville, FL
9,417 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,417 reviews
October 19, 2016
NEW CAR PURCHASE STAFF COMMITTED TO MAKING YOUR CAR BUYING EXPERIENCE PLEASANT REMOVING THE STRESS FROM CAR PURCHASING MAKES FOR AN ENJOYABLE EXPERIENCE GOOD TEAM W STAFF COMMITTED TO MAKING YOUR CAR BUYING EXPERIENCE PLEASANT REMOVING THE STRESS FROM CAR PURCHASING MAKES FOR AN ENJOYABLE EXPERIENCE GOOD TEAM WORK AMONG STAFF A PLUS More
by Jackie
October 17, 2016
Will be buying another Subaru from Jacksonville! Frank Woods, our sales person, did a great job on our behalf! We felt the dealership and Frank to be very thoughtful and honest. When the car was del Frank Woods, our sales person, did a great job on our behalf! We felt the dealership and Frank to be very thoughtful and honest. When the car was delivered Frank spent a lot of time explaining all the "if, ands, and buts" about the new technology on our vehicle. Frank said to call him if we should have any questions and we will seriously consider buying our next car from the Subaru Jacksonville dealership. Anita in Finance was very helpful and efficient! Both employees are "keepers". More
by joanie123
Employees Worked With
Anita Clarkson, Frank Woods
October 17, 2016
Patience. Professionalism. Perfect. This was the first new car purchase my wife and I made, and we could not be happier with our choice to: A) Go with a Subaru. B) Work with Frank. C) This was the first new car purchase my wife and I made, and we could not be happier with our choice to: A) Go with a Subaru. B) Work with Frank. C) Purchase from Subaru of Jacksonville. More
by MaxL
Employees Worked With
Frank Woods
October 16, 2016
Hurricane Matt - Subaru of Jax to the rescue My 2011 Outback (purchased from this dealership) was totaled due to flooding from Hurricane Matthew. I LOVED my Outback. And the Service Department My 2011 Outback (purchased from this dealership) was totaled due to flooding from Hurricane Matthew. I LOVED my Outback. And the Service Department was always GREAT, GREAT, GREAT. Thank you FRANK WOODS for helping me find my replacement Outback. You were patient, friendly, knowledgeable and so very efficient. Subaru of Jacksonville exceeded my expectations (and they were very high) Best regards, Lee Ann D. Buchanan More
by opuskami
Employees Worked With
Frank Woods
October 16, 2016
calm, thoughtful sales process We visited several dealerships before making our buying decision. Some dealerships were a complete turn-off with too many rules, salespeople who wer We visited several dealerships before making our buying decision. Some dealerships were a complete turn-off with too many rules, salespeople who weren't on top of their game and environments that were chaotic. Our salesperson at Subaru of Jacksonville, Gene Flora, skillfully showed us the features of the vehicle and accompanied us on a test drive. He was low key, always attentive and very helpful. We received the pricing information that we requested without any pressure tactics. We returned the next day to purchase the Outback and again were greeted by Gene and a calm, well run showroom. Anita Clarkson in finance zipped us through the paperwork. It was a pleasure doing business with these folks. More
by happybuyer
Employees Worked With
Anita Clarkson, Gene Flora
October 15, 2016
Prompt and courteous on all fronts. This dealership was very prompt in responding to my initial request for a VIP authorization through ASPCA. Josh was very easy to deal with, and com This dealership was very prompt in responding to my initial request for a VIP authorization through ASPCA. Josh was very easy to deal with, and combined with Anita; the entire experience was pleasant, thorough, respectful, and low stress. The easiest vehicle purchase I have ever experienced. More
by retired
October 15, 2016
Quick and easy We came in knowing what we wanted and an idea about price point through USAA car buying service through truecar and Nando was great in showing us exac We came in knowing what we wanted and an idea about price point through USAA car buying service through truecar and Nando was great in showing us exactly what we wanted and helping us get a car at the price we were looking for I would highly recommend Nando and this dealership to all my family and friends including my military coworkers. More
by donald raby
Employees Worked With
Anita Clarkson, Nando DiPasquale
October 14, 2016
Another 5-star experience with Subaru of Jacksonville This is the fifth new Subaru I've purchased from Subaru of Jacksonville since 2009. The experience was 5-star excellent, as before. I special ordere This is the fifth new Subaru I've purchased from Subaru of Jacksonville since 2009. The experience was 5-star excellent, as before. I special ordered a '17 Forester 2.0XT Touring. The car arrived on-time. All negotiations and promises were met (no "surprises" at this dealership. Sabino Martinez, Anita Clarkson and Phil Porter are simply the best people with whom to do business. Their service and parts departments match the excellence of the sales department. Subaru Jax should really change the name of the dealership to "Customer Service "R" Us Subaru." More
by wrm53
October 12, 2016
Customer Service Everyone at the Dealership was so helpful and friendly. There was no pressure to buy or trade. Phil, Sean and Anita are amazing. I love the guys in Everyone at the Dealership was so helpful and friendly. There was no pressure to buy or trade. Phil, Sean and Anita are amazing. I love the guys in the service department too. More
by stone,melissa UGA
October 12, 2016
Organized and Informative Every detail was taken care of prior to my arrival to pick up the vehicle. The process was fluid and informative. They took time to show each feature Every detail was taken care of prior to my arrival to pick up the vehicle. The process was fluid and informative. They took time to show each feature in detail. More
by aeljax
Employees Worked With
