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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,085 Reviews

2,085 Reviews of Subaru of Jacksonville - Service Center

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August 15, 2020

Great staff, knowledgeable and friendly! I recommend this dealership for purchases, future purchases and continued maintenance. Mike and Danny really know the cars and know how to treat their customers! Than More

by Gabriel.p.mcmahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
August 15, 2020

Routine Service This is my second Subaru that has been serviced by Fairfax Subaru. The service side seems to be very efficient taking me in as soon as I arrive. I l More

by jmcdanie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Consistently professional and friendly staff & great servIce I have been going to this dealership for service for four years now and every encounter has been consistent. The staff are friendly, helpful, courteou More

by Dmamckay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
August 13, 2020

Service team is absolutely fantastic! Huge shoutout to Josh and Mike for getting me in and helping me out! I greatly appreciate your help today! More

by Deano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
August 13, 2020

I hate running late, but today I was early. Michael B got me in and on the road in no time! As always, excellent service! More

by dalelinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
August 13, 2020

Great efficient service and courteous service technicians! Comfortable waiting room. Show up right at 7:30 AM and you can get in and out really quickly. More

by schrobecky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

Came in for a routine oil change - Super helpful team, service was lightening fast, and the car was clean when I picked it up! I appreciated the text communication! Thank you! More

by emiliannastephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
August 12, 2020

The service department is always courteous and punctual. I’ve been very happy with Danny and Gabe for their thoughtfulness when it comes to my Subaru. Thank you both... and thanks to all of those who are wo More

by cbharra
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
August 12, 2020

Gabriel Mulkey was helpful in showing tire nail problem, selling replacement tires, and providing copy of tire warranty. Service was performed with little wait time, More

by WARREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
August 12, 2020

Exceptional Service We have been dealing with SOJAX for many years from purchasing to servicing our vehicle ob many occasions!! We are very please with the level of atten More

by richard.girard924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabino Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Lindsay Carter
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