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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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January 10, 2020

Both Kevin and Jennifer were very helpful with setting up my appt. and Kevin helped me with the windshield crack and going over my under the hood stuff. Service was completed in short time and I was headin More

by Liz
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy, Jennifer Becker
January 07, 2020

Whenever I've gone in for my vehicle's routine maintenance, they've always been so friendly and eager to help. I also like they don't try to push services on their customers. More

by Mahadevarise
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike B. (5 Stars), Gabriel Mulkey
January 07, 2020

Always outstanding! You know you are truly in good hands, service is always through, sales staff is knowledgeable, pleasant and honest. This is our 6 Subaru and have neve More

by sharon99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Josh Sereda, Jennifer Becker, Lindsay Carter
January 07, 2020

Excellent Service Gabe and Mike M. were efficient and very pleasant .It's a pleasure to take my car to be serviced.All the staff have been excellent. More

by Shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
January 06, 2020

As always service is quick and easy. We had a recall we were unaware of and they quickly addressed that as well . We purchased our vehicle in another state and recently relocated to this area. We were welc More

by Subaru girl
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2020

Always a great experience I've been coming to Subaru of Jacksonville for over 10 years, and have never been disappointed. They are always friendly and professional, never push More

by Andria Barber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
January 03, 2020

Scheduled an appointment on-line. Drove in without a wait and car was ready in under 46 minutes. Thirty-six month Service and software recall. More

by Steve S
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

excellent service Everyone who waited on me was great. Mike M., Gabe, and Mike Needham, service manager. They covered a battery for me that was slightly out of warrant More

by vickisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
January 02, 2020

I received great service as always. This dealership has provided services for my car since I purchased it from them. I appreciate Dan and Gabe for helping me and the performance of my car. More

by chinaeyes22
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
December 31, 2019

satisfied customer Staff were very friendly and helpful, Car was taken on time, loaner was ready for us to take, all repairs were taken care of. Scheduled repair time t More

by boettcherfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
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