Subaru of Jacksonville - Service Center

well rounded Mike is new to sojax. Mike needed to complete and officiate a transaction order that was set up by Kevin. Both of them are of the old school, humble Mike is new to sojax. Mike needed to complete and officiate a transaction order that was set up by Kevin. Both of them are of the old school, humble and kind personality that I can get along with the easiest in car maintenance discussions. Both of them alone will make the service department enjoyable and a pleasant experience to go to for service. Mike even has a likeable sense of humor and has one of the most well mannered displayed on customer experience I have seen and heard. My car was manufactured in 2016 and it is beyond my understanding why sojax took forever to hire someone of Mike's personality. Great job Mike and Kevin. You two have great teamwork. I'll definitely be looking forward to dealing with them two in future service visits. More

Very helpful, comfortable waiting area with drinks and snacks. Reviewed all service items thoroughly with me and asked if I had any questions. Good job! snacks. Reviewed all service items thoroughly with me and asked if I had any questions. Good job! More

Had maintenance service It is always a wonderful customer service experience at this dealership. Everyone is super nice and professional from start to finish. Thank you to It is always a wonderful customer service experience at this dealership. Everyone is super nice and professional from start to finish. Thank you to Dan, Gabe, Mike M. and Christian for providing me with superior service today! More

Always quick, fast, and efficient. Never had a problem with this dealer in 3 years. I am always able to walk in and have service performed without a wait. with this dealer in 3 years. I am always able to walk in and have service performed without a wait. More

I can't stop talking about SoJax I'm always nervous about getting my cars serviced because I worry someone will make a mistake and not take ownership for it. For this reason, I never I'm always nervous about getting my cars serviced because I worry someone will make a mistake and not take ownership for it. For this reason, I never take my car anywhere but SoJax. I've had all my work done at Subaru of Jacksonville for the past 2-3 years. When they finish my oil changes, I always ask if it's ok to stay and finish mine and my daughter's favorite book that we always read there. My daughter begs to go to Subaru when we pass by. They have great snacks, drinks, coffee and tea. It's clear to see they must be really organized because they always have time for me even though a service center is a busy, high volume environment with huge responsibilities. They always have a loaner for me. I've had major engine work done on my Subaru twice and if there's ever been a problem after I've left, they bring me right back in and it's taken care of quickly. They must have great management at this store because I always feel that the people I work with are generous with their time and effort, that they are respectful, and that they appreciate and care for each customer. These qualities start from the top. Thank you for creating a healthy and happy work environment for your employees and customers SoJax. If there's any way I can promote you through our private school or through the local wellness center I work for, please let me know what I can do! More

All the guys in service take care of me and my car. Dan, Gabe, and Mike M. are competent, kind, and patient. Kudos to these guys!! Gabe, and Mike M. are competent, kind, and patient. Kudos to these guys!! More

BEST SERVICE DEPARTMENT Subaru of Jax has a top notch Service Department. They are always professional, friendly and respectful of your time. If you need to work while you wa Subaru of Jax has a top notch Service Department. They are always professional, friendly and respectful of your time. If you need to work while you wait, they have work stations available in their waiting area. You can enjoy snacks and watch TV or just read while you wait. You can be assured that your car will be cared for with quality parts and the work is done correctly the first time. Thanks Jax! More

Consistently Superb! They are always thorough, efficient, and tell me what is going on in language I can understand. I trust their judgment, and have never felt like I had They are always thorough, efficient, and tell me what is going on in language I can understand. I trust their judgment, and have never felt like I had been taken advantage or sold a raw set of goods. Theri services is great and Dan, Gabe and Mike M. were awesome!! More

Always A+ Pleasant Experience~ You are acknowledged immediately upon arrival. Their time estimate for service always meets or exceeds expectations. They explain the service that w You are acknowledged immediately upon arrival. Their time estimate for service always meets or exceeds expectations. They explain the service that was performed and answer any questions I have about my Subaru. That is why I continue to do business with Subaru of Jacksonville.......Thank you More

New to being a car owner Bought a used Subaru Forester and needed an oil change. Having never had a Subaru before thought it best to have it serviced at a Subaru dealership. C Bought a used Subaru Forester and needed an oil change. Having never had a Subaru before thought it best to have it serviced at a Subaru dealership. Chose Subaru of Jacksonville and couldn’t be happier! Their Express Service is awesome—very thorough and comforting to someone who doesn’t know anything about servicing a car!!! Thank you to Gabe and Mike M for helping me navigate this new path!!! More