Back

Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,077 Reviews

2,077 Reviews of Subaru of Jacksonville - Service Center

Sort by
April 27, 2021

Very fast and friendly service. I love that they come out and explain what they’ve looked at and what needs replacing. They are very informative. More

by SGisso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey, Michael Berry
April 26, 2021

Everyone is always very pleasant and helpful. Check in and service has been efficient and I appreciate Jerry’s follow up and reminders of needed service and dates. More

by clwilliams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

It’s always a pleasure visiting this dealership for service. I always receive exceptional customer service, and the recommended services are thoroughly explained without high pressure. More

by jolie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
April 24, 2021

Done in less than an hour on a Saturday- need I say more? Not sure I like having to put in at least 25 words. More

by KelBel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
April 23, 2021

Excellent service on time . Received my vehicle without having actual appointment. I like the flexibility. Place looks clean and part prices very reasonable compare to others More

by Ethem gokdeniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schaer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

They found the problem, ordered the parts, and fixed it pronto. It will be a long time before I need to buy a new car, but when that day comes, I’ll be buying another Subaru. More

by rocklikeaboulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Great service experience! Openly communicated about all aspects of my service and repair. Everything was completed at exactly the time they proposed and they fully explained all the work that was completed More

by caseyquinif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

I bought vehicle in May 2020 but due to Covid, haven’t used it much. Needed a refresher on how to use much of it and needed 12-month service. Got it all done. Everyone very helpful, patient and knowledgea More

by LSlobodian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez, Michael Berry
April 23, 2021

Every staff member was polite, helpful, and professional. Spacious, well maintained waiting area. Pleasant outdoor seating also available. A gentleman met me in the parking lot and asked Michael Berry to hel More

by Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dombrowski, Gabriel Mulkey, Michael Berry
April 23, 2021

Good repair service for my Subaru. Easy to wait for my car. Explained what needed to be done. Liked booking an appointment so I could wait while the work was done. More

by markabolyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
79
...