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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,077 Reviews

2,077 Reviews of Subaru of Jacksonville - Service Center

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April 19, 2021

Always pleased with the service department. Competent people make you wanting to come back. Mike N is the best service guy I’ve had to deal with in my 30 plus years bringing my car to dealerships. Suba More

by frederickfrasier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

I love this dealership! They are always so helpful especially Mike in services. They completed everything that needed to be done to my car perfectly. More

by Renata and Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Mike did a great job. He took the time that most wouldn't to coordinate with Subaru to get me back on the road quickly and without breaking the bank. More

by cjgoss5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Great! Very attentive and explains everything in layman’s terms. I’ve never had to wait too long and everyone is just so nice. I will continue to bring my car to this dealership. More

by Bambi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
April 18, 2021

They listened to my concerns and did me right by the service they performed as my Subaru just went over 120,000 miles. Vehicle runs like new. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Fast, very knowledgable, and courteous. Mike Needham was extremely helpful, diagnosed the issue, and had us on our way in no time. Good free coffee too! More

by Scott.hower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Gabe got me in and out quickly and went over inspection report with suggestions on service that may be needed soon expected life of battery. More

by Manatees97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
April 16, 2021

Outstanding service from start to finish. I was in good hands from the moment I arrived through checkout. The sevice leadertook the time to discuss what I did and did not need. I will be recommending this More

by GaryM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
April 16, 2021

This is my 5th Subaru from this dealer. The service is excellent. I wouldn't buy or service my Subaru anywhere else. Thank you Phil More

by 3 cats travel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dombrowski, Kevin McCarthy
Apr 19, 2021 -

Subaru of Jacksonville responded

WOW! Thank you so much for choosing us (again and again and...) and being part of our Subaru of Jacksonville family! We appreciate you!

April 16, 2021

My Forester needed an updated issue with the 3G to 5G network. I made a convenient appointment and I was provided a complimentary vehicle to drive. I was also able to test drive a different model at the More

by Amber Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nando DiPasquale
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