Back

Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,077 Reviews

2,077 Reviews of Subaru of Jacksonville - Service Center

Sort by
April 15, 2021

Always greeted with a smile. Service is performed promptly. Staff is always attentive. Cooler has cold drinks and snacks are on the counter. Restrooms are clean and there is plenty of seating inside More

by Caslowinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Great folks. Nicely organized. Warm and friendly waiting area with drinks and snacks. Not much else to say, but good work all the way around. More

by jerrykovalcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
April 14, 2021

This is a great dealership. Everyone is friendly and professional. They want happy customers and I am one! My last visit was for service. Danny was terrific and so was Gabriel. I always meet with m More

by Wise Guys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez, Gabriel Mulkey
April 14, 2021

Mike Needham did an OUTSTANDING job getting us back on the road, after breakdown. I would HIGHLY RECOMMEND both Subaru of Jacksonville and MIKE Needham. More

by paulzeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Mike is great!!! Incredibly knowledgeable and professional. Great customer service as well! I would recommend the service department to all of my friends and family. More

by cwebst01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

The technician stayed late to get started on the airbag replacement and the car was ready in less than 24 hours. Mike made sure to be in communication with me throughout and they loaned me a car to make su More

by Aikieltweed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

I was assisted and right away got oil change as fast as an hour. They have complimentary beverages and snacks while waiting. It was an amazing experience! happy wife. More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Craig Landry
April 10, 2021

So appreciative of Mike and Subaru for fixing my AC on my new (to me) Crosstrek. I bought it unaware of a very expensive AC issue and Mike and Subaru took care of my car. Heading into summer I’m so thankful More

by Hanna S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Always a pleasurable experience @ Subaru of Jacksonville. Would recommend this dealership to anyone with a Subaru in the Jacksonville area. All staff very friendly. Clean waiting area and bathrooms. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Quick, fast and easy. Thanks for the excellent service Mike and Russell. I will definitely be bringing my business back to your shop. Thanks again!! More

by Melissa Cake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
82
...