Subaru of Jacksonville - Service Center

Mike is great!!! Incredibly knowledgeable and professional. Great customer service as well! I would recommend the service department to all of my friends and family. professional. Great customer service as well! I would recommend the service department to all of my friends and family. More

The technician stayed late to get started on the airbag replacement and the car was ready in less than 24 hours. Mike made sure to be in communication with me throughout and they loaned me a car to make su replacement and the car was ready in less than 24 hours. Mike made sure to be in communication with me throughout and they loaned me a car to make sure I could get to work while my car was being serviced! More

So appreciative of Mike and Subaru for fixing my AC on my new (to me) Crosstrek. I bought it unaware of a very expensive AC issue and Mike and Subaru took care of my car. Heading into summer I’m so thankful new (to me) Crosstrek. I bought it unaware of a very expensive AC issue and Mike and Subaru took care of my car. Heading into summer I’m so thankful for them! Thank you guys so much! More

I was assisted and right away got oil change as fast as an hour. They have complimentary beverages and snacks while waiting. It was an amazing experience! happy wife. an hour. They have complimentary beverages and snacks while waiting. It was an amazing experience! happy wife. More

Always a pleasurable experience @ Subaru of Jacksonville. Would recommend this dealership to anyone with a Subaru in the Jacksonville area. All staff very friendly. Clean waiting area and bathrooms. Would recommend this dealership to anyone with a Subaru in the Jacksonville area. All staff very friendly. Clean waiting area and bathrooms. More

Quick, fast and easy. Thanks for the excellent service Mike and Russell. I will definitely be bringing my business back to your shop. Thanks again!! Mike and Russell. I will definitely be bringing my business back to your shop. Thanks again!! More

i love this dealership. very professional people and friendly. i would not take my car anywhere else. i have bought 3 cars from them now friendly. i would not take my car anywhere else. i have bought 3 cars from them now More

I went in for an oil change, no one tried to "sell" me any other services, they provided me with information and allowed me to make my own decision. I am reviewing the information and will make an appt i any other services, they provided me with information and allowed me to make my own decision. I am reviewing the information and will make an appt in the near future. I will definitely recommend SOJ! More

Woo hoo! Overall quality service and awesome experience. They are always caring and professional , and now safe-minded during the pandemic. We love being a part of the Subaru family! They are always caring and professional , and now safe-minded during the pandemic. We love being a part of the Subaru family! More

Except for the fact that we had to wait for a loner for over a week we were very pleased.Mike Needham and others in the service department explained the work needed and were prompt in getting us checked in over a week we were very pleased.Mike Needham and others in the service department explained the work needed and were prompt in getting us checked in and out. More