Subaru of Jacksonville - Service Center
Jacksonville, FL
2,073 Reviews of Subaru of Jacksonville - Service Center
Although my first time for service was not the best, they have definitely made up for it all the other times my vehicle has needed service. Mike and his team has been unbelievable with anything and everythin have definitely made up for it all the other times my vehicle has needed service. Mike and his team has been unbelievable with anything and everything that has been going on with my vehicle. I cannot thank them enough and always recommend SOJAX to everyone. You buy your car with the sales team but the reason you come back is because of how the service team treats you and your vehicle!! I used to hate getting my vehicle serviced but I know I have nothing to worry about with this particular service department! THANK YOU MIKE NEEDHAM!! More
This was my first time visiting and I found the service department friendly and efficient. They told me my hitch would take 2 to 2.5 hours to install and were finished in 2. Mike made me feel like they department friendly and efficient. They told me my hitch would take 2 to 2.5 hours to install and were finished in 2. Mike made me feel like they really cared about me and our car. I also was pleased with the use of a loner. I am alittle concerned of the placement of the wiring harness. I was also surprised that you didn't have nitrogen for the tires and that you don't have complimentary car washes. The overall experience was very positive and that was due from Mike and the hitch installer. More
Wouldn’t go anywhere else , best service in town . From sales Sabino, Dave , to service with Mike or any of the other excellent representatives you can’t miss . Thank you Subaru of Jax sales Sabino, Dave , to service with Mike or any of the other excellent representatives you can’t miss . Thank you Subaru of Jax More
We came to Subaru of Jacksonville for a minor problem with the tailgate of our Outback. We were greeted immediately. Mike Needham came oveer and diagnosed the problem and it was fixed very quickly and ef with the tailgate of our Outback. We were greeted immediately. Mike Needham came oveer and diagnosed the problem and it was fixed very quickly and efficiently. The service was excellent! More
Depending on what type of car problem clients tell the service department on a daily basis, these people would want to do the minimum work possible which is not good. What's the point of their existence service department on a daily basis, these people would want to do the minimum work possible which is not good. What's the point of their existence if they don't really want to work? Why defer clients to act on their own under their guidance or go to their competition when any type of dealership does have a reputation of doing car problems places like goodyear, pep boys, etc. won't be able to do for more legitimate reasons? More
Everything went well in my first maintenance visit to Subaru Jax. The folks were professional and the weather permitted me to stay outside during my wait of less than an hour. My only problem was trave Subaru Jax. The folks were professional and the weather permitted me to stay outside during my wait of less than an hour. My only problem was traveling from St. Augustine to Jax. I wish there was an alternative possibility to get service on my Forrester. I know it is my problem but I have no idea who I worked with. Please accept my apologies. First service was complementary so there was no cost. Oh, I forgot to mention that the waiting area had free snacks and drinks. More
Always a good experience when I get my car serviced at Subaru of Jacksonville! Friendly people, good quality of work, and at a good price! Subaru of Jacksonville! Friendly people, good quality of work, and at a good price! More
Expectations were exceeded quickly and efficiently. Thank you. I am only continuing because I need to fill in the 25 word minimum to submit review Thank you. I am only continuing because I need to fill in the 25 word minimum to submit review More
Mike Needham in service was great. Got me back on the road and informed me about items in the future I will need to address. road and informed me about items in the future I will need to address. More
I always feel taken care of at Subaru of Jacksonville no matter who is helping me! I was pleased to see plenty of outside tables set up for safely distanced waiting. matter who is helping me! I was pleased to see plenty of outside tables set up for safely distanced waiting. More