Subaru of Kennesaw

Ralph Kurland at Subaru of Kennesaw was awesome! He was friendly, attentive, he cared, and he really worked hard to get me into a Subaru Ascent. Every staff member that assisted me in purchasing the He was friendly, attentive, he cared, and he really worked hard to get me into a Subaru Ascent. Every staff member that assisted me in purchasing the Ascent was awesome. Ralph went above and beyond. I’m satisfied with my purchase and very grateful Ralph was my salesman! More

I just took delivery on my first Subaru after wanting one for years, and I couldn't be happier with the service I received at Subaru Kennesaw. The primary reason I bought from this dealer, since nobody in th for years, and I couldn't be happier with the service I received at Subaru Kennesaw. The primary reason I bought from this dealer, since nobody in the state had any inventory, was my salesman Cliff Richardson. A super friendly guy, he got to know my wife and I from the beginning, made recommendations and communicated exceptionally well. My car arrived a couple weeks early, and Cliff took hours out of his Saturday to make sure we were taken care of. He never pressured us into anything we didn't want, and made us feel so comfortable with the entire process. Bill helped us finance the vehicle, and although I was a bit apprehensive since this was my first new vehicle purchase, he explained everything well and made it super easy for us to make the best decisions for our budget. After financing, Cliff showed us around the dealership so we knew where to go when we need service or accessories, and then took us out to our new Forester and showed us how to use every button, setting, bell and whistle in the vehicle. He truly went above and beyond; I was blown away by his service and I've already started recommending him to friends and family. More

Easy to work with. Attentive to details. Responsive to questions and emails. Valued my time. Attentive to details. Responsive to questions and emails. Valued my time. More

I HAD A 2012 FORD FOCUS HATCHBACK WITH A MANUAL TRANSMISSION AND I LOVED THAT CAR, UNFORTUNATELY I HIT A LARGE DEER DRIVING TO WORK ONE MORNING IN NOVEMBER 0F 2012 AND DESTROYED THAT CAR. I BEGAN L TRANSMISSION AND I LOVED THAT CAR, UNFORTUNATELY I HIT A LARGE DEER DRIVING TO WORK ONE MORNING IN NOVEMBER 0F 2012 AND DESTROYED THAT CAR. I BEGAN LOOKING FOR A REPLACEMENT VEHICLE IMMEDIATELY WITH ONE MUST HAVE BEING A MANUAL TRANSMISSION WHICH TURNED OUT TO BE A DIFFICULT JOURNEY AS MANUAL TRANSMISSION VEHICLES ARE FEW AND FAR BETWEEN. I HAVE PURCHASED MANY VEHICLES IN THE PAST BUT THIS WAS MY 1ST SUBARU EXPERIENCE AND RALPH KURLAND HIT MY EXPECTATIONS OUT OF THE BALL FIELD. RALPH WASTED NO TIME IN WELCOMING ME TO SUBARU OF KENNESAW AND HE LISTENED TO WHAT I WAS THERE TO DO WHICH WAS PURCHASE A SUBARU CROSSTREK WITH A MANUAL TRANSMISSION. RALPH HELPED ME ORDER EXACTLY WHAT I WANTED AND WAS UPFRONT IN EXPLAINING THE PRICE AND TIMEFRAME IN OBTAINING A BRAND NEW SUBARU CROSSTREK. AFTER LOOKING AT SO MANY USED VEHICLES I WAS SURPRISED THAT IN THIS CRAZY CURRENT WORLD IT IS CHEAPER TO PURCHASE A NEW CAR VERSUS A USED ONE AND IN ORDER TO GET THAT MANUAL TRANSMISSION I DECIDED ON A NEW SUBARU CROSSTREK. RALPH TOLD ME THAT IT WOULD TAKE ABOUT 3-4 MONTHS FOR THE CAR TO ARRIVE TO KENNESAW FROM THE SUBARU FACTORY AND I THOUGHT "YEAH I BET IT'LL TAKE A LOT LONGER". I WAS ALSO CONCERNED THAT THERE WOULD BE NUMEROUS "HIDDEN FEES" THAT WOULD BE SPRUNG UPON ME ONCE I PICKED UP THE CAR. WELL RALPH TEXTED ME JUST 3 MONTHS LATER TO LET ME KNOW THAT MY CAR HAD ARRIVED AND THAT I COULD COME TO KENNESAW GEORGIA AND PICK IT UP (I LIVE IN THE MOUNTAINS OF NORTH CAROLINA AND KENNESAW GEORGIA IS MY CLOSEST SUBARU DEALERSHIP AT 2+ HOURS AWAY). A FRIEND DROVE ME TO KENNESAW SUBARU AND RALPH IMMEDIATELY SHOWED ME MY NEW SUBARU CROSSTREK AND EXPLAINED THAT HE WOULD HAVE THE CAR DETAILED WHILE HE PREPARED MY PAPERWORK. I WAS PLEASANTLY SURPRISED THAT THERE WERE NO HIDDEN FEES AND NO SNAGS IN PURCHASING THIS NEW CAR AND THE FINAL PRICE WAS EXACTLY AS RALPH HAD QUOTED ME 3 MONTHS PRIOR. BILL SCARBROUGH IN THE FINANCE DEPARTMENT WAS ALSO VERY FRIENDLY AND PROFESSIONAL AND NEITHER BILL NOR RALPH WASTED MY TIME IN GETTING ON THE ROAD IN MY NEW CROSSTREK. RALPH WAS DOWN TO EARTH, FRIENDLY, KNOWLEDGEABLE AND PROFESSIONAL. EVERYONE I ENCOUNTERED AT KENNESAW SUBARU WAS WARM AND WELCOMING BUT RALPH REALLY EARNED MY FUTURE BUSINESS AND I WILL BE SURE TO RECOMMEND RALPH KURLAND AND SUBARU OF KENNESAW TO ALL MY KAYAKING AND HIKING FRIENDS BACK HOME IN THE NORTH CAROLINA MOUNTAINS. SUBARU IS VERY FORTUNATE TO HAVE RALPH KURLAND ON THEIR TEAM. ANOTHER SHOUT OUT TO KENNESAW SUBARU IS FOR THE FULL TANK OF GAS THAT WAS IN MY NEW CROSSTREK WHEN I STARTED THE ENGINE WHICH I DID NOT EXPECT WITH TODAY'S FUEL PRICES. I AM LOVING MY SENSE OF CONTROL AND FREEDOM AS I'M SHIFTING THESE GEARS THROUGH THESE NORTH CAROLINA MOUNTAINS IN MY NEW CROSSTREK WITH A MANUAL TRANSMISSION. THANK YOU SO MUCH RALPH KURLAND AND SUBARU OF KENNESAW GEORGIA. More

I was very impressed with Ralph Kurland, the salesman who worked with me to understand and review the Subaru Outbacks available. Mr Kurland was helpful, effective, and honest in every way. He focussed on worked with me to understand and review the Subaru Outbacks available. Mr Kurland was helpful, effective, and honest in every way. He focussed on making sure that the vehicle I eventually purchased met my all of my needs. He was patient with me and answered all of my questions to my satisfaction. I was very impressed with all of the dealership components that I saw - professional and honest in every way. I recommend the dealership without reservation. More

Travis was very helpful with the whole process as well as the entire staff. The whole experience was amazing especially for my first time buying a car. Everyone was very kind and really explained everything the entire staff. The whole experience was amazing especially for my first time buying a car. Everyone was very kind and really explained everything to me so I understood what I was doing. I will be coming back in the future for my next car! More

John Melchiore was very genuine and extraordinarily helpful during my car-buying process today. He really listened to the things that I told him were important to me in a car and then made really good helpful during my car-buying process today. He really listened to the things that I told him were important to me in a car and then made really good suggestions for me to consider. I am so happy that one of the cars I looked at checked all of the boxes. John made this so easy. He really knows good customer service. Thank you John! More

John Melchiore was one of the best sales people that we've ever dealt with in the car dealer world. He provided excellent knowledge and direction in our new car buying experience. John was very patient we've ever dealt with in the car dealer world. He provided excellent knowledge and direction in our new car buying experience. John was very patient in explaining and demonstrating the technical features of our new car. More

I worked with John Melchiore. He went above and beyond to ensure I understood how to use and access the features in my new Forester. He encouraged me to come back for a review o He went above and beyond to ensure I understood how to use and access the features in my new Forester. He encouraged me to come back for a review of features, and to answer any questions I had. He was very helpful! I've never had this level of customer service. He was patient, and explained the product without pressuring me to buy that day! I was surprised, and impressed. Usually dealerships won't let you leave the building without a car! They gave me time to consider. More

Very easy to deal with. As matter if fact it was my best dealership experience in the US! I have been in long Island, Savannah and north Georgia! Zero pressure! As matter if fact it was my best dealership experience in the US! I have been in long Island, Savannah and north Georgia! Zero pressure! More