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Subaru of Kennesaw

Kennesaw, GA

4.9
1,420 Reviews
Subaru of Kennesaw, a member of the Troncalli Automotive Group has been dedicated to being the place where "Customers Send Their Friends and Family"® since 1951. As a third-generation, family owned and operated business, we are committed to the communities in which we operate. Subaru of Kennesaw opened its doors on Ernest Barrett Pkwy. in 2008 and we have been expanding to keep up with the growth of the Subaru brand ever since. Our dedication to customer satisfaction has earned us numerous awards throughout the years, but most importantly, the distinction of being one of Subaru's Love Promise Customer & Community Award winners.
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905 Ernest Barrett Pkwy

Kennesaw, GA

30144

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Showing 1,420 reviews

September 25, 2017

Great customer service! subaru of Kennesaw doesn’t disappoint when it comes to customer service! My oil change was quick, and they were able to help me with an issue with one More

by Aastover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Palmer
Oct 11, 2017 -

Subaru of Kennesaw responded

Glad to hear your visit was quick and efficient - thank you for posting!

September 25, 2017

Service Department My 6000 mile service was quick and painless. I also appreciate the complementary carwash. The waiting area was clean with coffee and water available More

by Crosstrek Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Searl
Oct 11, 2017 -

Subaru of Kennesaw responded

Thank you for posting a 5-star review about your experience with Miranda - we appreciate it!

September 20, 2017

Service Department I always get great service at Subaru of Kennesaw and Jennifer Cope and Miranda Searl. The waiting room and free WiFi is a plus along with refreshments More

by LDPeacock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Cope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micki Floyd, Miranda Searl
Oct 11, 2017 -

Subaru of Kennesaw responded

Thank you for posting such a kind review of your experience with us!

September 18, 2017

Ralph was a huge help! I highly recommend Ralph Kurland if you are visiting this dealership. Not only is he highly knowledgeable about the vehicles, he is also personable an More

by dsm2w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Subaru of Kennesaw responded

Ralph works very hard to make the entire purchase process not only "painless" but pleasant - thank you for the compliments and 5-star review of how he handled everything!

September 16, 2017

Staff was courteous and considerate I made an appointment, and brought my car in. The staff was ready to work on my vehicle and they had it ready when they said they would. The dealers More

by JaRyals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liberty Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Searl
Oct 11, 2017 -

Subaru of Kennesaw responded

Thank you for taking the time to post a review and we have made changes over the past few years in response to customer feedback regarding oil changes. We are always happy to see customers for "drop-in" oil change visits but always caution that wait times can be highly unpredictable. We appreciate your compliments about our staff!

September 02, 2017

Subaru Service I've been having my Subaru Outback serviced for years and every time Lucy is exceptional in helping me with any service issues. It's always a pleasure More

by richcali1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Spain
Oct 11, 2017 -

Subaru of Kennesaw responded

Thanks so much for posting a service review and compliments about Lucy!

September 02, 2017

Good folks. As far as dealerships go, they are easy to work with. I bought my first Subaru Outback here, sold it to my daughter, and came back here for #2. More

by Southern
Recommend Dealer
Yes
Employees Worked With
John Settineri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Torres
Oct 11, 2017 -

Subaru of Kennesaw responded

We love to hear that your first Outback is still part of the family and appreciate the opportunity to introduce you to your new one!

August 22, 2017

Enjoyable experience We contacted John via Costco auto program. He was very professional, courteous and knowledgeable. He provided us with information we needed very quick More

by Subaru Fan
Recommend Dealer
Yes
Employees Worked With
John Settineri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Subaru of Kennesaw responded

Thank you for posting a review about John's no-pressure approach in helping you find the perfect Subaru!

August 21, 2017

Good service department. will continue to service my car there and recommend this dealership to others as well. they are quick, efficient, friendly and easy to do business wi More

by Bus man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Searl
Oct 11, 2017 -

Subaru of Kennesaw responded

We appreciate your recommendation and 5-star review of Miranda!

August 14, 2017

sales experence Art helped find a vehicle, where no other dealer would take the time to help me.. His help was greatly appreciated. Richard Jarrett (404) 365-443 More

by jarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Baldwin
Aug 15, 2017 -

Subaru of Kennesaw responded

Thank you for your review and compliments about Art!

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