Subaru of Puyallup

I live in Gig Harbor, Wa but I purchased my Subaru at this dealership in Puyallup. Every time I come here it seems I can’t be helped. The last time I came here I was under the impression I would have a c this dealership in Puyallup. Every time I come here it seems I can’t be helped. The last time I came here I was under the impression I would have a courtesy vehicle (what a great opportunity to get a client in a new Subaru) but at the time of my appointment I was informed that courtesy vehicles were only for extended services. Fine. Then yesterday I had a 12:40p appointment for a recall item and I scheduled an oil change. Again I drove from Gig Harbor and by the time I got to the dealership in Puyallup the service center was closed. Apparently the state closed down the dealership for an official cleaning. BUT according to Matt in the service department the service center had been closed since 10am. They had over 2+HOURS to contact me in anyway before I left Gig Harbor, (text/email/phone) and nothing. And still nothing two days later. I’m done with this dealership. More

Most stress free car purchase EVER! My husband and I just purchased a used Ford Flex from Subaru of Puyallup and we were both more than impressed with the service we received! We worked My husband and I just purchased a used Ford Flex from Subaru of Puyallup and we were both more than impressed with the service we received! We worked with Austin Embody who helped us the first day we came to look at the car and then Daniel Siddall when signing the papers and they were both great. I never felt PRESSURED into buying the entire time we worked with Austin. He was very friendly and helpful and I appreciated how he stepped back to let us do our thing but was right there when we had a question. Daniel was also very helpful, relaxed, and very accommodating. They gave us an extremely fair price and we are so happy with our purchase! Thanks guys for an excellent buying experience! Definitely will be buying from them again! :) More

Truly is Stress Free!! From the beginning we knew that we wanted a new Forester. Worked with Justin and Rick to seal the deal. They delivered right to our house! I'm a littl From the beginning we knew that we wanted a new Forester. Worked with Justin and Rick to seal the deal. They delivered right to our house! I'm a little tech challenged, but Rick and Justin found ways that I could get them the information they needed. They are amazing. When it came time for windows to be tinted they brought me a loaner car and when my car was done, Nick brought it back to our house. Just an all around great experience. I will always buy my Subaru's from Puyallup! More

Rick Whyte of Subaru of Puyallup took care of our every need. All car add ons were pre installed the day before. Very pleasant car buying experience. need. All car add ons were pre installed the day before. Very pleasant car buying experience. More

New Car Purchase Once we got past a little hiccup in communication, our experience at Puyallup of Subaru was 1st class. I worked with Ren Malin, who went above and be Once we got past a little hiccup in communication, our experience at Puyallup of Subaru was 1st class. I worked with Ren Malin, who went above and beyond during the entire process. From walking in the door, until I left in my new Subaru, Ren guided me though everything regarding paperwork, apps, and all the bells and whistles on the car. Before I left, he made sure that I had his contact information in case my wife or I have any questions moving forward. Thanks again and I look forward to working with Subaru of Puyallup for years to come. More

The entire team at Subaru Puyallup really helped me in purchasing my first car. It was surprisingly stress free, fast, and I got my dream car! Special thanks to Kirk who texted me updates through the enti purchasing my first car. It was surprisingly stress free, fast, and I got my dream car! Special thanks to Kirk who texted me updates through the entire process and Mary who made financing easy to understand! More

Dealt with Anthony and Andrew in service. First time at this dealership and very glad I did. Thoughtful, professional , personal, great job on car, Thanks! this dealership and very glad I did. Thoughtful, professional , personal, great job on car, Thanks! More

Such an amazing team. Thank you Daniel and Tamara!! You made today amazing. I love my car, Subaru and Subaru of Puyallup. Thank you again. made today amazing. I love my car, Subaru and Subaru of Puyallup. Thank you again. More

Very good buying experience Ryan Gifford did a very good job of making my buying experience pleasant, low pressure and did a good job of explaining car features, financing, taxes Ryan Gifford did a very good job of making my buying experience pleasant, low pressure and did a good job of explaining car features, financing, taxes and made it easy for me to buy the car I liked. More

Just got my new cross trek few days ago. It was amazing experience. Ryan Gifford took great care of me through out the entire process. He made sure I learned all about my new car and it’s cool gigs. Mary w experience. Ryan Gifford took great care of me through out the entire process. He made sure I learned all about my new car and it’s cool gigs. Mary was great with financial part. There was no pressure at all. It’s not my first time getting a new car but it was first time as pleasant as it was. Thank you guys More