Subaru of Puyallup

We stopped by Subaru of Puyallup about a week ago to check out the Subarus in stock and take a look. After a long drive from Oklahoma to here and trying to move everything in, we had a lot on our plate check out the Subarus in stock and take a look. After a long drive from Oklahoma to here and trying to move everything in, we had a lot on our plate and just wanted to see what they had to offer. Mr. Dave Warmack showed us many different cars with different options and highlighted the features. We appreciated his thoroughness and detailed explanations on everything, and it helped that he has had over 31 years of sales experience with all things Subaru. We were pretty overwhelmed with all the things we had to do at the time, so we told him we would come back in about a week to see if we can do a test drive on the Subaru Crosstrek. He was very supportive of our situation, and he even responded in such a manner that put us at ease saying not to worry and take as much time as we need to settle in, he’ll still be here when we’re ready. After finally settling in, we gave him a call and told him we were coming back to test drive the Crosstrek. He found the option we were looking for and showed us all the features it had to offer on a very detailed test drive. Afterward, they showed us the prices with various options to see which one we liked the most. After figuring out what we were doing and waiting to sign the paperwork, he informed us of why we were waiting and kept us entertained since we were second in line. His professionalism and courtesy made us very happy and made our experience genuinely stress-free, just like their slogan. From the way we were treated to the way the car was introduced, I could see how passionate Dave was in what he does. This dealership is truly amazing with very fair pricing, and I would be more than happy to recommend this place to all of my friends! More

I went to purchase a new car and went to Subaru of Puyallup and was greeted by Pablo Medina. I have'nt purchased a new car in years. I was nervous. He made a stressful situation very simple and easy. Puyallup and was greeted by Pablo Medina. I have'nt purchased a new car in years. I was nervous. He made a stressful situation very simple and easy. In fact everyone there made the process easy. There was no pressure to purchase, the car sold itself. Today, I am in a safe vehicle and I am very pleased with my desicion in buying this comfortable car. More

Quick and easy They made everything very simple, easy, and quick! They quoted me a price by email which was more competitive than other dealerships. There was no has They made everything very simple, easy, and quick! They quoted me a price by email which was more competitive than other dealerships. There was no hassling or negotiating when I went in. They gave me the car for the price they quoted. Time spent in the dealership was just over an hour, which includes signing all the paperwork! More

Excellent service. They helped us through every step of the way and never felt rushed or pressured into a decision. Would highly recommend to anyone looking to purchase a new or used Subaru! We had Pablo a the way and never felt rushed or pressured into a decision. Would highly recommend to anyone looking to purchase a new or used Subaru! We had Pablo and Dima as our salespeople helping us through the process, both are great guys and very helpful/ knowledgeable about the processes and cars. More

Absolutely Awesome!! My recent experience at Subaru of Puyallup was awesome! I came to look at a 2020 Subaru Forrester. We met with Daniel Siddall he was amazing! He was s My recent experience at Subaru of Puyallup was awesome! I came to look at a 2020 Subaru Forrester. We met with Daniel Siddall he was amazing! He was so welcoming. I appreciated that he was not pushy, just straight forward and took his time showing and explaining features of the car on the test drive. He was patient with us and very accommodating. He made sure we got everything we wanted in the car including the color. They did not have the color there and he found one and he had it delivered the next day for pick up. I bought the car as I fell in love with it the moment I got behind the wheel and our outstanding experience with Daniel. I am so excited and happy with my car, I find myself thinking of places to go just so I can drive it again! Thank-you so much Daniel I will be forever grateful to you!!!! Sue Richardson More

Pruchasing and Service is top notch! I have purchased several vehicles with Subaru of Puyallup. Coming from another state which I had a preferred dealership that took care of all my needs I have purchased several vehicles with Subaru of Puyallup. Coming from another state which I had a preferred dealership that took care of all my needs, I wanted the same service and relationship as my other dealership. Looked around and visited many dealerships. I drive 40 miles to Puyallup. I have developed a relationship which have been happy. They were the only dealership that reminded me of my old one back home. I feel welcomed and at ease when purchasing or getting service. I recommend this dealership. Yes I can go get a standard oil change at any dealership, but I know that I don't have to worry about my vehicles when they are left in their hands. Thank you for all you do! MOD More

I bought my Subaru from this dealership because I was reassured that because I live a good distance away if I’m coming in for service or warranty work I could have a loaner. I now have 2 warranty issues, reassured that because I live a good distance away if I’m coming in for service or warranty work I could have a loaner. I now have 2 warranty issues, 2 recalls and general maintenance. I call and make an appointment and told that yes I could have a loaner. Call to verify this morning before I start the 2 hour drive to be told that I need to hang out and no loaner. I rearranged my day around dropping this off. They claim to have hassle free stress free service. That is a joke. They don’t follow through with promises from the salesman to the service advisor. I actually became a Subaru Ambassador because I love the car but I will never recommend this dealership again. I will post on all my social media about how they do not keep promises. I’ve never received my cover for the back area and Austin promised that. Long story.... GO ANYWHERE ELSE UNLESS YOU ENJOY BEING YANKED AROUND AND LIED TOO! THEN THIS IS THE PERFECT DEALERSHIP FOR YOU. THE REST OF US WILL FIND A BETTER OPTION! More

Outstanding! I really appreciate the communication and professionalism from Jerad and the Subaru service team at Puyallup Subaru! We have 3 Subarus and it is great I really appreciate the communication and professionalism from Jerad and the Subaru service team at Puyallup Subaru! We have 3 Subarus and it is great to know we chave a service team in Puyallup that we can trust! Thank You Jerad and your Service team! More

Great experience purchasing new vehicle! After a horrible experience at Rairdon's Subaru of Auburn, I walked into Subaru of Puyallup and was fortunate to work with Brian Fuller. Brian found m After a horrible experience at Rairdon's Subaru of Auburn, I walked into Subaru of Puyallup and was fortunate to work with Brian Fuller. Brian found my dream car, kept me updated as to when it would arrive, and was friendly, informative, and easy to work with throughout my car buying experience. Additionally, Kymberly in finance was helpful and honest. I did not feel pressured into purchasing additional options and was able to get over 2% off my financing compared to Rairdon's Subaru of Auburn. For the honestly and friendliness, I would recommend Subaru of Puyallup to anybody looking at buying a car! More

Pablo Medina was arguably a blessing in disguise. I walked into the shop and wanted to look with a thought of purchasing at a price I thought was right, knowing it would most likely not happen. Pablo c walked into the shop and wanted to look with a thought of purchasing at a price I thought was right, knowing it would most likely not happen. Pablo cared about what I was looking for and showed me a car I hadn't even thought about to solve the problems I was having. With that he even fought tooth and nail and got me not only a price I thought I would never get but even got me some services and items thrown in free. He also managed to save me money in the long run with knowledge of the system at work and got me a better loan than what my own bank was offering. Overall the best dealer I've worked with and will definitely be going back. More