Suburban Ford of Waterford - Service Center

My experience at this dealership has always been great. Thanks for the free coffee and bottled water. Thanks for the free coffee and bottled water. More

i had a problem with service. Talked to Jeff and he fixed the issue. I am a happy customer. Talked to Jeff and he fixed the issue. I am a happy customer. More

i had a problem service and enterprise. Rob took care of issue. I am a happy customer. Rob took care of issue. I am a happy customer. More

Relationship service kind understanding people. Great car buying experience. Would recommend them highly. Truly professional. Great car buying experience. Would recommend them highly. Truly professional. More

Salivno, quick service, was so professional and kept his word about my scheduled appointment. I loved receiving the updates from this dealership during my visit. A real plus in my book. We think that Norm word about my scheduled appointment. I loved receiving the updates from this dealership during my visit. A real plus in my book. We think that Norm Stern is a real asset to Suburban Ford. It's always a pleasure to chat with him. More

Roland in the service department was very helpful and has met my needs every step of the way. He has been in constant contact with me while my vehicle has been in for service. Brian Litz and Matt Zmick both met my needs every step of the way. He has been in constant contact with me while my vehicle has been in for service. Brian Litz and Matt Zmick both also checked in on my since they helped me purchase my vehicle. Great team. More

I am very happy with my experience with Sharr and the rest of the employees here. They really care about their customer's satisfaction. I can't recommend them enough! I'm so grateful! rest of the employees here. They really care about their customer's satisfaction. I can't recommend them enough! I'm so grateful! More

I would give this dealership and Liam ZERO stars if possible. We were sold a vehicle with an oil leak. Service repaired the oil leak and now it is leaking again, but service will not honor or guarantee possible. We were sold a vehicle with an oil leak. Service repaired the oil leak and now it is leaking again, but service will not honor or guarantee the work completed on the vehicle. We were also told we would have free oil changes and there was a charge on the finance contract. When issues and concerns were brought to the attention of the General Manager he told us if we generally sign documents before reading them. More

I was originally very unhappy with the work completed on my vehicle at this dealership. Once Rob returned to work he rallied the service team to get my vehicle fixed the way I had expected and got everythin my vehicle at this dealership. Once Rob returned to work he rallied the service team to get my vehicle fixed the way I had expected and got everything turned around. Thank you Rob and the Service Team. More

Roland Hayes is the best! Fantastic Service Representative at Suburban Ford. He keeps you informed at all times. Always returns your calls promptly and keeps you updated with Fantastic Service Representative at Suburban Ford. He keeps you informed at all times. Always returns your calls promptly and keeps you updated with service issues. Roland's awesome, a real nice guy that takes great care of his customers. More